Support » Plugin: Redis Object Cache » Errors

  • Resolved Piska


    Could you have a look at my errors?
    Thanks in advance!
    My error logs contain this:

    [Wed Oct 28 03:22:03.932721 2020] [lsapi:notice] [pid 117193:tid 140623782676224] [client] [host ] Backend log: RedisException: read error on connection to in /home/11111112/domains/\nStack trace:\n#0 /home/11111112/domains/ Redis->get(‘wp:freemius:fs_…’)\n#1 /home/11111112/domains/ WP_Object_Cache->get(‘fs_cache_5860’, ‘freemius’, false, NULL)\n#2 /home/11111112/domains/ wp_cache_get(‘fs_cache_5860’, ‘freemius’)\n#3 /home/11111112/domains/ FS_Option_Manager->load()\n#4 /home/11111112/domains/ FS_Option_Manager->__construct(‘fs_cache_5860’, true, true, false)\n#5 /home/11111112/domains/ FS_Option_Manager::get_manager(‘fs_cache_5860’, true, true, false)\n#6 /home/11111112/domains/ FS_Cache_Manager->__construct(‘fs_cache_5860’)\n#7 /home/11111112/domains/ FS_Cache_Manager::get_manager(‘fs_cache_5860’)\n#8 /home/11111112/domains/ Freemius->__construct(‘5860’, ‘advanced-nocapt…’, true)\n#9 /home/11111112/domains/ Freemius::instance(‘5860’, ‘advanced-nocapt…’, true)\n#10 /home/11111112/domains/ fs_dynamic_init(Array)\n#11 /home/11111112/domains/ anr_fs()\n#12 /home/11111112/domains/ include_once(‘/home/u13750p50…’)\n#13 /home/11111112/domains/ require_once(‘/home/u13750p50…’)\n#14 /home/11111112/domains/ require_once(‘/home/u13750p50…’)\n#15 /home/11111112/domains/ require_once(‘/home/u13750p50…’)\n#16 /home/11111112/domains/ require(‘/home/u13750p50…’)\n#17 {main}\n

    Here’s output from the plugin diagnostics:

    Status: Connected
    Client: PhpRedis (v5.2.2)
    Drop-in: Valid
    Disabled: No
    Filesystem: Working
    Ping: 1
    Errors: []
    PhpRedis: 5.2.2
    Predis: Not loaded
    Credis: Not loaded
    PHP Version: 7.2.34
    Plugin Version: 2.0.15
    Redis Version: 4.0.10
    Multisite: No
    Global Prefix: “wp_”
    Blog Prefix: “wp_”
    WP_REDIS_PORT: “22422”
    WP_REDIS_PASSWORD: ••••••••
    Global Groups: [
    Ignored Groups: [
    Unflushable Groups: []
    Drop-ins: [
    “Redis Object Cache Drop-In v2.0.15 by Till Krüss”

    Thanks in advance!

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  • Piska


    PS: The website with Redis On is slow. I am getting 503 errors Service Unavailable:
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Plugin Author Till Krüss


    My guess is you’re hitting a timeout, either because Redis is under heavy load and/or paging, or because of network issues?

    Have you tried running:

    redis-cli -h <host> -p <port> --latency
Viewing 2 replies - 1 through 2 (of 2 total)
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