Support » Plugin: Forminator - Contact Form, Payment Form & Custom Form Builder » Error: Your form is not valid, please fix the errors!

  • Resolved Lalit Jindal

    (@lalitjindal)


    Hello

    I get this error on email even though the email address is properly formatted.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @lalitjindal

    I hope you’re well today!

    I tried to submit the form (to test it) and I could also see the error. It clearly states that validation of the e-mail field fails which is, indeed, unexpected.

    Please try this first: edit the form and remove e-mail field, save the form, clear all cache on site/server, edit the form again and re-add the field, again save the form and clear all caches.

    I know it sounds “weird” but I’ve seen similar case in the past (though with other type of field) where due to some kind of “interruption” form data wasn’t properly saved into the DB and such operation helped.

    But if it doesn’t work then please see if you have any other plugins (or options in theme/plugins) that seem to be related in any way to forms handling/validation (for example, some themes have built-in form support) and – if possible – try disabling them, then check if the form works.

    If this is not the case (or also doesn’t help), please export the form and share it with us here so we could test it. To share the form it’s best to put export file on Google Drive, Dropbox or similar service and post a direct link to it in response.

    Best regards,
    Adam

    Thread Starter Lalit Jindal

    (@lalitjindal)

    Thanks Adams,

    It didn’t work. This is the exported form:
    https://drive.google.com/file/d/1cjZz84BYx4gLLOmld2lQM0OpxQpXSnmF/view?usp=sharing

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @lalitjindal

    Thank you for the form.

    It is related to a bug on AutoFill, could you please disable this feature or make the email field editable?

    https://monosnap.com/file/4JEo5EphQADzjS3O65NhQJqzojg4fz

    We already reported to our developers and I hope we can release a fixed version soon.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @lalitjindal ,

    We haven’t heard from you for a while now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

    Thread Starter Lalit Jindal

    (@lalitjindal)

    Yes, sorry. Removing autofill removed the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
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