Support » Plugin: Forminator - Contact Form, Payment Form & Custom Form Builder » Error: Your form is not valid, please fix the errors!

  • Resolved adriannees

    (@adriannees)


    I’m receiving this error message on the form but cannot figure out what is generating it because the response is not informative.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Jonathan – WPMU DEV Support

    (@wpmudev-support9)

    Hello @adriannees

    I trust you’re doing well!

    I’ afraid I could not replicate the issue on my end. Would you please export the form that you’re using and share a download link with us?

    To export the form please go to Forms > click on a settings icon > Export. Please see attached screenshot:
    https://take.ms/UpkUu

    Feel free to upload the file to the GoogleDrive/DropBox.

    Please advise,

    Kind regards,
    Nastia

    Here ya go! Export file

    Plugin Support Jonathan – WPMU DEV Support

    (@wpmudev-support9)

    Hello there @adriannee,

    Thank you for sharing the download link to the file. Would you please review it one more time? I’m afraid this file is empty and contains no data.

    Please advise,

    Cheers,
    Nastia

    Sorry for some reason exporting doesn’t work either apparently. I copy pasted the contents into this document

    Plugin Support Jonathan – WPMU DEV Support

    (@wpmudev-support9)

    Hello @adriannees,

    I trust you’re doing well!

    Thank you for sharing the export file. I’ve tested it on my end and could replicate the issue. Looks like i is caused because the hidden fields are set to Required.

    I’ve reported this to our developers as a bug. In the meantime as a workaround, please change the field require settings to Optional, for these fields that have Visibility configured.

    Have a good day and take care!

    Kind regards,
    Nastia

    Hi Nastia

    Thank you, that did allow me to submit the forms once I removed the required though of course I would prefer this was fixed so that we get complete information so I look forward to the update.

    Please also let them know that content entered into the textarea boxes is ONCE AGAIN not being transmitted either in the email or in the submission record. Makes it pretty useless as a contact form haha

    Also when the email is sent to the user and the admin after the form is submitted all questions on the form (not just the once they answered because of the logic) are sent to them… which is a suboptimal experience. They should only see the responses to the questions they were shown.

    • This reply was modified 10 months, 1 week ago by adriannees.
    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hello @adriannees

    As for the “all questions being sent” – yes, I can confirm that, I’m afraid. That’s already known to developers and should be fixed in one of upcoming releases.

    As for textarea content not being transmitted, could you elaborate a bit no this? I’m sorry if I’m missing something but I don’t see any reference to that issue in this thread and I’d like to test it more to see what might be happening.

    Is this any specific field on the from or all of them? Are there any specific steps to replicate that (I’m asking because I couldn’t replicate so far)?

    Kind regards
    Adam

    adriannees

    (@adriannees)

    Hi Mark

    It’s the final text area field (the only one to my knowledge). You can select the general question under “what’s up” and the “how can we help” text area field should appear. Type something in there and submit.

    When someone types something there it doesn’t get saved when it is submitted so the field shows nothing in it either in the submission record or the emails with the responses.

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @adriannees ,

    There is already reported bug about this issue with missing values for the text field.
    I can see that fix for it will be added to Forminator 1.13 (that is already in the QA).

    kins regards,
    Kasia

Viewing 9 replies - 1 through 9 (of 9 total)
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