• Resolved phineas137

    (@phineas137)


    Hi!

    I have a problem with both plugin. When I click on Woocomerce icon to explore all products it generate this message “The gateway did not receive a timely response from the upstream server or application”.

    The only solution I found is desactivate temporaly the Yoast plugin, but is not a real solution… Anyone knows how to fix it?

    Thx!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michael Tiña

    (@mikes41720)

    Hello,

    You may want to perform a conflict check so you can isolate the cause of the issue. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Plugin Support Michael Tiña

    (@mikes41720)

    Setting to resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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