Title: Unable to Login since update to v 2.08&#8230;
Last modified: August 22, 2016

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# Unable to Login since update to v 2.08…

 *  Resolved [jmarshane116](https://wordpress.org/support/users/jmarshane116/)
 * (@jmarshane116)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/error-with-version-208/)
 * Hello,
 * I updated my version of Profile Builder to 2.08, and now every time a user tries
   to log in, they are getting the following error:
 * ERROR: Please enter a CAPTCHA value.
 * And there is no Captcha on this Login page. Can someone please assist?
 * Thanks so much…
 * Kind Regards,
 * Jacquie…
 * [https://wordpress.org/plugins/profile-builder/](https://wordpress.org/plugins/profile-builder/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Cristian Antohe](https://wordpress.org/support/users/sareiodata/)
 * (@sareiodata)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651410)
 * Hi Jacquie,
 * This sounds like a conflict with another plugin. Do you have a captcha plugin?
 *  Thread Starter [jmarshane116](https://wordpress.org/support/users/jmarshane116/)
 * (@jmarshane116)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651442)
 * Yes Sareiodata, thank you for your reply, and yes, I do use a Captcha plugin…
 *  Plugin Author [Cristian Antohe](https://wordpress.org/support/users/sareiodata/)
 * (@sareiodata)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651449)
 * Try and disable the captcha plugin. My best guess is that it is a conflict.
 * Also, you could try with another captcha plugin and see if that solves it.
 *  [wenetwork](https://wordpress.org/support/users/wenetwork/)
 * (@wenetwork)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651498)
 * I can confirm conflicts with captcha. I wasn’t able to login displaying the login
   with shortcode on a page.
 * I unistalled [https://wordpress.org/plugins/captcha/](https://wordpress.org/plugins/captcha/)
 *  Thread Starter [jmarshane116](https://wordpress.org/support/users/jmarshane116/)
 * (@jmarshane116)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651525)
 * Thanks wenetwork! I concur, as I just deactivated the captcha plugin and logging
   in was fine again. That’s unfortunate because captcha works well and is really
   popular with website owners…any other suggestions while I too search for others?
   I’ll also check with the captcha supporters for assistance as well…

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unable to Login since update to v 2.08…’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [jmarshane116](https://wordpress.org/support/users/jmarshane116/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/error-with-version-208/#post-5651525)
 * Status: resolved