Title: Error with the stats
Last modified: August 22, 2016

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# Error with the stats

 *  [renegademann](https://wordpress.org/support/users/renegademann/)
 * (@renegademann)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-with-the-stats/)
 * My stats don’t show up. In stead I recieve the next message:
 *  User Agent: “Mozilla/5.0 (X11; CrOS x86_64 6457.107.0) AppleWebKit/537.36 (KHTML,
   like Gecko) Chrome/40.0.2214.115 Safari/537.36”
    Page URL: “[http://www.mowl.eu/wp-admin/admin.php?page=stats&noheader&#8221](http://www.mowl.eu/wp-admin/admin.php?page=stats&noheader&#8221);
   API URL: “[http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=56649451&charset=UTF-8&color=fresh&j=1:3.3.2&#8221](http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=56649451&charset=UTF-8&color=fresh&j=1:3.3.2&#8221);
   Response code: “0” Content length: “0”
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-with-the-stats/#post-5858857)
 * Hi there!
 * While your site is publicly accessible, we cannot access your site’s XML-RPC 
   file:
    [http://www.mowl.eu/xmlrpc.php](http://www.mowl.eu/xmlrpc.php)
 * This file is used by Jetpack and other plugins and apps to connect to your site,
   and must return the following message:
 * > XML-RPC server accepts POST requests only.
 * Since your site returns an error for this page, some Jetpack features (like stats)
   may not work as expected. I would recommend that you check the following:
 * 1) Can you see the /xmlrpc.php file at the root of your WordPress installation
   when accessing your site via FTP?
 * 2) Do you use any security plugins that may block access to this file? If so,
   could you try to disable them?
 * 3) Does your hosting provider block access to this file? If you don’t find any
   plugin that may block access to the file on your site, I would recommend that
   you get in touch with your host.
 * After you resolve the issue above, try connecting Jetpack again and see if the
   stats work as expected.
 * Please let me know how that works for you!

Viewing 1 replies (of 1 total)

The topic ‘Error with the stats’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/error-with-the-stats/#post-5858857)
 * Status: not resolved