Title: Error with plugin master slider responsive version
Last modified: February 28, 2019

---

# Error with plugin master slider responsive version

 *  Resolved [dianys87](https://wordpress.org/support/users/dianys87/)
 * (@dianys87)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/)
 * Hi
 * The plugin works very well in desktop version
    But in tablets and phones it looks
   bad. It does not have the responsive version You can see this url image
 * > [View post on imgur.com](https://imgur.com/a/qji2Qcx)
 * You should see the slides of the full width of the phone and below, title with
   and text
 * My website is [http://paraeventos.com.co/servicios/carpa-salon/](http://paraeventos.com.co/servicios/carpa-salon/)
 * thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-with-plugin-master-slider-responsive-version%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11284461)
 * Hi,
 * Thank you for using Master Slider.
 * Please check out the below documentation:
    [http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline](http://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline)
 * If you need any further information, please let me know.
 *  Thread Starter [dianys87](https://wordpress.org/support/users/dianys87/)
 * (@dianys87)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11287064)
 * Hi
 * you can check configuration of my master slider
    I attach image.
 * > [View post on imgur.com](https://imgur.com/PWsN7Ad)
 * thanks
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11297660)
 * Hi,
 * Thank you for choosing Master Slider.
 * The option which you mentioned in the first screenshot, has nothing to do with
   the responsiveness of the slider.
 * It’s for the general size of the images and whether they are cropped based on
   the size you set for the slider or not.
 * I suggest that you read our guideline again because we have explained the details
   very clearly.
 * If you have any question on any unclear part of that article, please let us know.
 * Best,
 *  Thread Starter [dianys87](https://wordpress.org/support/users/dianys87/)
 * (@dianys87)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11306039)
 * Hi
 * in his guideline you type about:
    “Make a duplicate of your default slider (let’s
   call it desktop slider).
 * We will use the first slider (desktop slider) for the desktop view and the new
   duplicate slider (mobile slider) for the mobile view.
 * Set a Class name for each one, in the Slider custom class name and style box 
   in the Slider Settings tab.”
 * Duplicating this slide becomes cumbersome for my client, I have 8 sliders and
   I must duplicate them to 16 desktop version and mobile version.
 * The pro version solves this problem with a single master slider? or similarly
   I must configure the two slides for mobile version and desktop.
 * thanks
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11322883)
 * Hi,
 * No, this is no option to simply do that on our pro version.
 * We are working on a major update on Master Slider. This version has this feature
   as a built-in option. However, we cannot estimate the release date.
 * Master Slider use scaling for responsiveness by default.
 * Feel free to get in touch in case you need anything else.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error with plugin master slider responsive version’ is closed to new 
replies.

 * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064)
 * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/master-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/master-slider/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/error-with-plugin-master-slider-responsive-version/#post-11322883)
 * Status: resolved