Title: Error with Plugin
Last modified: August 24, 2016

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# Error with Plugin

 *  Resolved [sktrader](https://wordpress.org/support/users/sktrader/)
 * (@sktrader)
 * [11 years ago](https://wordpress.org/support/topic/error-with-plugin-6/)
 * Hello there,
    I made 51 step question and answer step, when i was updating, everything
   was deleted automatically.
 * [https://wordpress.org/plugins/sidecar-decision-tree/](https://wordpress.org/plugins/sidecar-decision-tree/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Sidecar TV, Plugin Developers](https://wordpress.org/support/users/sidecar/)
 * (@sidecar)
 * [11 years ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006703)
 * sktrader – Oh no! That’s horrible. We’ll look into it and see if we find any 
   problems. If possible, can you tell me:
 *  – Version of your browser
    – Version of PHP – Version of WordPress
 * thanks!
 *  Thread Starter [sktrader](https://wordpress.org/support/users/sktrader/)
 * (@sktrader)
 * [11 years ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006736)
 * Hi there,
    It was disappointing to me because i just lost two day of work. I 
   am using firefox latest version php version is 5.3 WordPress 4.1.1
 * I am scared to make anything more than 10 steps, probably wait till we have update
   to connect two different tree together
 *  Plugin Author [Sidecar TV, Plugin Developers](https://wordpress.org/support/users/sidecar/)
 * (@sidecar)
 * [11 years ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006895)
 * sktrader – We haven’t forgotten about you and your problem! We’re still looking
   into this and we’ll report back our findings.
 *  Plugin Author [Sidecar TV, Plugin Developers](https://wordpress.org/support/users/sidecar/)
 * (@sidecar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006902)
 * Hi again,
 * Sorry for the delay. I’ve tried several times to reproduce this by creating trees
   of 10, 22, 51, and 55 steps and haven’t been able to get it to break. It does
   take quite a while to save a tree that is really big, any chance that save got
   interrupted?
 * Any specific steps you can provide to reproduce this?
 *  [JenniMcKay](https://wordpress.org/support/users/jennimckay/)
 * (@jennimckay)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006909)
 * I am trying to figure out if this plugin will work for a project I’m working 
   on for a client. I started plugging in a few questions and answers and every 
   time I go to hit Publish (or Update) it gives me a “fatal error” message on a
   white screen and then deletes everything I entered. (I would give you the error,
   but it won’t give me that screen again unless I re-enter all of the information
   and I’ve already done that three times!) It saves the tree in the menu, but deletes
   all of the information inside it.
 *  Plugin Author [Sidecar TV, Plugin Developers](https://wordpress.org/support/users/sidecar/)
 * (@sidecar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006911)
 * JenniMcKay – Sorry to hear of your woes! This thread is for sktrader’s problem
   of entering many steps (50+). Could you please start your own thread so we can
   help you? Also, we will need the error message so we can troubleshoot the problem
 * sktrader – We’re going to make this thread as resolved, but we will continue 
   to monitor the situation! As well, a recent post by wardmundy may yield something
   helpful!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error with Plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/sidecar-decision-tree_add8e6.svg)
 * [Decision Tree](https://wordpress.org/plugins/sidecar-decision-tree/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sidecar-decision-tree/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sidecar-decision-tree/)
 * [Active Topics](https://wordpress.org/support/plugin/sidecar-decision-tree/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sidecar-decision-tree/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sidecar-decision-tree/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Sidecar TV, Plugin Developers](https://wordpress.org/support/users/sidecar/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/error-with-plugin-6/#post-6006911)
 * Status: resolved