Support » Plugin: UpdraftPlus WordPress Backup Plugin » Error with php version 7.4

  • Resolved aranuir

    (@aranuir)


    I just want to report that the backup crashes if my hosting uses php version 7.4. Using 7.3 everything works perfectly.

    • This topic was modified 1 year ago by aranuir.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for letting us know.
    For us to find out the cause of the issue, please could you send us a full copy of the backup log? Please use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    bromutu

    (@bromutu)

    Yes, UpdraftPlus with PHP 7.4 doesn’t work.

    With PHP 7.3 works perfect

    • This reply was modified 1 year ago by bromutu.
    Plugin Author David Anderson

    (@davidanderson)

    Hi,

    Please supply some details as requested…. there is no generic problem with PHP 7.4; it is being used successfully on thousands of PHP 7.4 websites (including mine), so there is a specific problem on your particular install – hence the need for details.

    David

    I just updated to the latest version of the plugin and it doesn’t work with PHP 7.4.
    With PHP 4.3 it works perfectly.

    I need help, since I have my website with an outdated version of PHP to be able to make the backup

    I attach the log:

    0000.000 (0) Opened log file at time: Thu, 02 Jul 2020 20:55:23 +0000 on https://aipastroimaging.com
    0000.002 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 29.9M | 4M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    0000.003 (0) Free space on disk containing Updraft's temporary directory: 80552 MB
    0000.006 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: weekly)
    0000.011 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
    0000.013 (0) Set semaphore last lock (fd) time to 2020-07-02 20:55:23
    0000.015 (0) Semaphore lock (fd) complete
    0000.021 (0) Backup run: resumption=0, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (0s ago), job type=backup
    0000.023 (0) Scheduling a resumption (1) after 300 seconds (1593723623) in case this run gets aborted
    0000.040 (0) Checking if we have a zip executable available
    0000.044 (0) Creation of backups of directories: beginning
    0000.049 (0) Beginning creation of dump of plugins (split every: 400 MB)
    0301.861 (1) Opened log file at time: Thu, 02 Jul 2020 21:00:24 +0000 on https://aipastroimaging.com
    0301.863 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 2M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    0301.864 (1) Free space on disk containing Updraft's temporary directory: 81249.5 MB
    0301.866 (1) Backup run: resumption=1, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (301s ago), job type=backup
    0301.869 (1) Scheduling a resumption (2) after 300 seconds (1593723924) in case this run gets aborted
    0301.872 (1) Checking if we have a zip executable available
    0301.873 (1) Creation of backups of directories: had begun; will resume
    0301.875 (1) Beginning creation of dump of plugins (split every: 400 MB)
    0674.940 (2) Opened log file at time: Thu, 02 Jul 2020 21:06:38 +0000 on https://aipastroimaging.com
    0674.942 (2) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 22M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    0674.944 (2) Free space on disk containing Updraft's temporary directory: 81240.8 MB
    0674.947 (2) Backup run: resumption=2, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (675s ago), job type=backup
    0674.951 (2) Scheduling a resumption (3) after 300 seconds (1593724298) in case this run gets aborted
    0674.954 (2) Checking if we have a zip executable available
    0674.955 (2) Creation of backups of directories: had begun; will resume
    0674.958 (2) Beginning creation of dump of plugins (split every: 400 MB)
    1036.793 (3) Opened log file at time: Thu, 02 Jul 2020 21:12:39 +0000 on https://aipastroimaging.com
    1036.795 (3) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 22M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    1036.797 (3) Free space on disk containing Updraft's temporary directory: 81214.1 MB
    1036.800 (3) Backup run: resumption=3, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (1036s ago), job type=backup
    1036.804 (3) Scheduling a resumption (4) after 300 seconds (1593724659) in case this run gets aborted
    1036.809 (3) Checking if we have a zip executable available
    1036.810 (3) Creation of backups of directories: had begun; will resume
    1036.812 (3) Beginning creation of dump of plugins (split every: 400 MB)
    1398.673 (4) Opened log file at time: Thu, 02 Jul 2020 21:18:41 +0000 on https://aipastroimaging.com
    1398.674 (4) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 22M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    1398.676 (4) Free space on disk containing Updraft's temporary directory: 81192.6 MB
    1398.678 (4) Backup run: resumption=4, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (1398s ago), job type=backup
    1398.680 (4) Scheduling a resumption (5) after 300 seconds (1593725021) in case this run gets aborted
    1398.683 (4) Checking if we have a zip executable available
    1398.684 (4) Creation of backups of directories: had begun; will resume
    1398.685 (4) Beginning creation of dump of plugins (split every: 400 MB)
    1762.126 (5) Opened log file at time: Thu, 02 Jul 2020 21:24:45 +0000 on https://aipastroimaging.com
    1762.128 (5) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 22M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    1762.130 (5) Free space on disk containing Updraft's temporary directory: 81128.8 MB
    1762.135 (5) Backup run: resumption=5, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (1762s ago), job type=backup
    1762.140 (5) Scheduling a resumption (6) after 300 seconds (1593725385) in case this run gets aborted
    1762.146 (5) Checking if we have a zip executable available
    1762.148 (5) Creation of backups of directories: had begun; will resume
    1762.150 (5) Beginning creation of dump of plugins (split every: 400 MB)
    2105.511 (6) Opened log file at time: Thu, 02 Jul 2020 21:30:28 +0000 on https://aipastroimaging.com
    2105.512 (6) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.26 WP: 5.4.2 PHP: 7.4.7 (fpm-fcgi, Linux lin163.loading.es 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64) MySQL: 10.3.23-MariaDB-log WPLANG: es_ES Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 19.7M | 22M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: N LANG:  ZipArchive::addFile: Y
    2105.514 (6) Free space on disk containing Updraft's temporary directory: 81300 MB
    2105.516 (6) Backup run: resumption=6, nonce=d4b93a592cb6, file_nonce=d4b93a592cb6 begun at=1593723323 (2105s ago), job type=backup
    2105.519 (6) Scheduling a resumption (7) after 300 seconds (1593725728) in case this run gets aborted
    2105.523 (6) Checking if we have a zip executable available
    2105.524 (6) Creation of backups of directories: had begun; will resume
    2105.527 (6) Beginning creation of dump of plugins (split every: 400 MB)
    

    thank you!

    Health Check & Troubleshooting plugin reports that this plugin only supports up to PHP 5.6. It is running under PHP 7.3 on sites without incident, but having tested it with PHP 7.4, it does apparently fail for unknown reasons. Still looking into possible other causes for this.

Viewing 5 replies - 1 through 5 (of 5 total)
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