Title: Error with Message
Last modified: August 19, 2016

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# Error with Message

 *  [ezmeals](https://wordpress.org/support/users/ezmeals/)
 * (@ezmeals)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/)
 * Ever since we upgraded to 2.5.1 we have been having problems with people leaving
   comments and getting an error. The wp-comments.php seems to be the problem. Our
   site is [http://www.ezmealsonline.com](http://www.ezmealsonline.com) if you leave
   a comment it gives you an error once you submit it. However, we are still able
   to publish it. Anybody else know how to fix this?
 * Thanks in advance.

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [scribblerguy](https://wordpress.org/support/users/scribblerguy/)
 * (@scribblerguy)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775576)
 * I tried a couple test comments. If you look at the error message, you’ll see 
   the number “500.” This is a generic error message (along the lines of the “404”
   page/file/resource not found error.
 * A “500” error usually involves some sort of server misconfiguration. For Apache,
   these settings are saved in various config files.
 * >  if you leave a comment it gives you an error once you submit it. However, 
   > we are still able to publish it.
 * Since the actual posting of the comments is okay, then the issue must be related
   to something that WP is doing after that, namely, the redirect back to the post.
 * I’m thinking that this involves the permalink settings. Your site is not using
   pretty permalinks currently, but if you were, then your htaccess file with the
   rewrite instructions would likely still be in the root of your website.
 * Anyway, check to see if there is an htaccess file in your root and see what contents,
   if any, it has. If you have something close to the following, then at one time,
   pretty permalinks were set.
 *     ```
       # BEGIN WordPress
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteBase /
       RewriteCond %{REQUEST_FILENAME} !-f
       RewriteCond %{REQUEST_FILENAME} !-d
       RewriteRule . /index.php [L]
       </IfModule>
       ```
   
 * In this case, go into WP and apply the pretty permalink settings. Then, try commenting
   again. If you get redirected back to the post, the problem should be solved.
 * If you’re still having problems, please detail your permalink settings and the
   contents of your htaccess file, if it exists.
 *  Thread Starter [ezmeals](https://wordpress.org/support/users/ezmeals/)
 * (@ezmeals)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775616)
 * I changed my permalinks and I am still having problems? Do you have an E-mail
   address I can contact you? I really appreciate the help!
 *  [scribblerguy](https://wordpress.org/support/users/scribblerguy/)
 * (@scribblerguy)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775722)
 * > Do you have an E-mail address I can contact you? I really appreciate the help!
 * No. Just post here.
 * You now have pretty permalinks working, which seems to rule out that.
 * If you’re logged in, when you submit a comment, does the error still occur? If
   so, please copy the error message. If the message shows up, please link to it.—
   I know this seems redundant, but when I submit a test comment, it doesn’t show
   up, so either (1) it’s being held in moderation; (2) it’s being tagged as spam
   by some filter; or (3) it’s not actually being saved to your database.
 * To clarify the OP’s problem, when someone submits a comment, instead of getting
   any WP error message or being redirected back to the original post, an error 
   page is returned for
    `http://www.ezmealsonline.com/wp-comments-post.php` —
 * > This Web site experienced a problem and your request could not be completed.
   > Please try again.
   > Click here to return to the previous page.
   > Error Code: 500
 * This happens in Firefox 2.0.14, Opera 9.27, an IE7, so this doesn’t seem to be
   a browser-specific.
 * If this is some sort of server-specific issue, then that’s probably beyond my
   expertise level.
 * Some possibly related threads:
    (1) [ ie6: Internal Server Error 500 & wp-comments-post.php](http://wordpress.org/support/topic/169563?replies=6)
   which links to [ status_header(500) problem with IE6 (3 posts)](http://wordpress.org/support/topic/144438?replies=2)(
   2) [ Database and Header error using Lighttpd and FastCGI](http://wordpress.org/support/topic/124416?replies=7)(
   see smatthews’s posts – disabling fastcgi on bluehost fixed anonymous comment
   posting).
 *  Thread Starter [ezmeals](https://wordpress.org/support/users/ezmeals/)
 * (@ezmeals)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775731)
 * I was logged in, and when I submit a comment it still gives me an error. Here
   is the address where it sends me to. [http://www.ezmealsonline.com/wp-comments-post.php](http://www.ezmealsonline.com/wp-comments-post.php)
 * The message reads:
 * This Web site experienced a problem and your request could not be completed. 
   Please try again.
 * Click here to return to the previous page.
 * Error Code: 500
 * I am getting all of your test comments, I am deleting them as you post them. 
   I do appreciate all of your help, and will look at the related threads you posted.
 *  [scribblerguy](https://wordpress.org/support/users/scribblerguy/)
 * (@scribblerguy)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775733)
 * Those threads were included more as a reference for others, in case they can 
   help, as I don’t have any good ideas regarding the exact problem, so if I don’t
   reply, it’s because I don’t have anything useful to say.
 * Try switching to the default theme with all plugins deactivated. If the problem
   still occurs, then we can more-or-less rule out a plugin or theme conflict.
 * Try reinstalling WordPress. Backup your current installation, including the database
   and start with a fresh install and new database. Try replying to the “Hello World”
   post. If the problem still occurs, then, this more-or-less has to be a server
   configuration issue.
 * If that’s the case, then you should contact your webhost for help. If they don’t
   resolve the problem or won’t, then consider moving to a new host (I hope you 
   didn’t pre-pay for a year).
 *  Thread Starter [ezmeals](https://wordpress.org/support/users/ezmeals/)
 * (@ezmeals)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/error-with-message/#post-775756)
 * Wow, so this was interesting. My wife posted a comment, she is an author for 
   the site. When she posted a comment, there was no problem at all, she was logged
   in of course. Once she posted the comment, it just re-directed to the page and
   displayed her comment. The weird part about it, is if I post a comment as Admin
   it will still give me an error? Any thoughts suggestions?
 *  [tlw](https://wordpress.org/support/users/tlw/)
 * (@tlw)
 * [17 years, 10 months ago](https://wordpress.org/support/topic/error-with-message/#post-775844)
 * You aren’t the only one..
    [http://wordpress.org/support/topic/151072](http://wordpress.org/support/topic/151072)
 *  [skriblio](https://wordpress.org/support/users/skriblio/)
 * (@skriblio)
 * [17 years, 3 months ago](https://wordpress.org/support/topic/error-with-message/#post-775914)
 * I have a simular issue. When I post on [http://www.hoekanik.nl](http://www.hoekanik.nl)
   I get a “page not found” message. This is due to the following: after the comment
   this url shows up: [http://www.hoekanik.nl/archief/hoe-kan-ik-een-online-to-do-lijstje-bijhouden//comment-page-1#comment-17](http://www.hoekanik.nl/archief/hoe-kan-ik-een-online-to-do-lijstje-bijhouden//comment-page-1#comment-17)
   
   The double slash before comment-page should be one slash. The comment message
   IS published but is not found due to the wrong redirect URL. How do I change 
   this?
 *  [cmuser](https://wordpress.org/support/users/cmuser/)
 * (@cmuser)
 * [17 years, 1 month ago](https://wordpress.org/support/topic/error-with-message/#post-775922)
 * If you have e-mail notification turned on, check the e-mail address used to notify
   you when someone posts a comment (it’s under Settings – General).
 * Somehow mine had gotten truncated when I changed some general settings – probably
   through an auto-fill in. After fixing the e-mail address, people were able to
   comment again with out getting the 500 server configuration error.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Error with Message’ is closed to new replies.

## Tags

 * [message](https://wordpress.org/support/topic-tag/message/)
 * [php](https://wordpress.org/support/topic-tag/php/)
 * [wp-comments](https://wordpress.org/support/topic-tag/wp-comments/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 9 replies
 * 5 participants
 * Last reply from: [cmuser](https://wordpress.org/support/users/cmuser/)
 * Last activity: [17 years, 1 month ago](https://wordpress.org/support/topic/error-with-message/#post-775922)
 * Status: not resolved

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