Title: Error with instalation
Last modified: August 24, 2016

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# Error with instalation

 *  [joakala](https://wordpress.org/support/users/joakala/)
 * (@joakala)
 * [11 years ago](https://wordpress.org/support/topic/error-with-instalation/)
 * I’m unable to update 4.2.2, every time I perform the update i’m not able to login
   in to the /wp-admin of my webstie using a valid user and password. I use a backup
   to restore to previous settings.
 * Searching around in my c-panel under apps I see that the installation is under
   a wrong directory, maybe that’s the reason why the update does not work and i’m
   unable to login again.
 * Eg:
    – My website runs in “web.com/web2015” and this is where I log to my wp-
   admin – In my c-panel/apps/wordpress the install points to another folder “web.
   com/web2014”
 * What would be the correct steps in order to fix this?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years ago](https://wordpress.org/support/topic/error-with-instalation/#post-6142398)
 * Have you tried manual updating? No? Then try **MANUAL** updating. Download a 
   fresh copy of the WordPress .zip file to your computer, unzip it, and use that
   to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/
   directory. You may need to delete the old copies of files & folder on your server
   before uploading the new ones. Read the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first.
 *  [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * (@songdogtech)
 * [11 years ago](https://wordpress.org/support/topic/error-with-instalation/#post-6142399)
 * I’d ask web.com support; the difference in the WordPress directories is something
   they’d need to advise you on. And they aare a commercial service and have their
   own way of installing WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error with instalation’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [Mark Ratledge](https://wordpress.org/support/users/songdogtech/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/error-with-instalation/#post-6142399)
 * Status: not resolved

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