Error with Feed Them 1.8.7

  • Resolved bjimenezl

    (@bjimenezl)


    7 years, 9 months ago

    I just transferred my site from an old server into a new one and now i’m getting this error.
    ‘No Posts Found. Are you sure this is a Facebook Page ID and not a Facebook Group or Event ID?’

    although I’m using the same APP key on the old server.

    right now in my old it says
    ‘Your APP Token is working!’
    while the new one tells me
    ‘You are using our Default APP Token.’

    Thanks

    https://wordpress.org/plugins/feed-them-social/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author slickremix

    (@slickremix)

    7 years, 9 months ago

    Hey bjimenezl,
    Sorry for the troubles! We need to see the Report from the system info page of the plugin.

    So the domain is the same? Just curious because if you changed it it is possible you need to update the APP on Facebook.

    You may also want to try clearing the token. Hit save. Then add the token back in and hit save.

    Let me know if that helps!

    Thanks,
    Justin

    Thread Starter bjimenezl

    (@bjimenezl)

    7 years, 9 months ago

    I haven’t updated the DNS (so the domain isn’t the same) as we’re just transferring and want to test everything before doing so.

    i did clear the token and went back and didn’t work

    As for the system info…here it is…
    ### Begin System Info ###

    SITE_URL:
    Feed Them Social Version: 1.8.7

    — WordPress Configuration

    WordPress Version: 4.3.5
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Renown 1.2.0
    PHP Memory Limit: 128M
    WP_DEBUG: Disabled

    — Webserver Configuration

    PHP Version: 5.6.23
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 100M
    Post Max Size: 100M
    Upload Max Filesize: 100M
    Time Limit: 30
    Max Input Vars: 1000
    Allow URL File Open: N/A
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Contact Form 7: 4.4.2
    Decision Tree: 1.1
    Feed Them Social (Facebook, Instagram, Twitter, etc): 1.8.7
    Feed Them Social Premium: 1.5.2
    Gravity Forms: 1.9.19
    Quiz And Survey Master: 4.7.0
    Revolution Slider: 4.6.0
    Simple Audio Player: 0.2
    Wordfence Security: 6.1.12
    WordPress PopUp: 4.8.0.0

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: Yes
    FB App ID for Like Button:No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Instagram: No
    YouTube: No

    — Load More Options

    Override: No

    — Premium License

    Premium Active: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Pacific/Midway

    ### End System Info ###

    I will try updating the APP on Facebook
    thanks

    Plugin Author slickremix

    (@slickremix)

    7 years, 9 months ago

    Try something else here. Try turning off all other plugins just leaving on the FTS ones and then try it. It could possibly be a conflict with another plugin.

    Thread Starter bjimenezl

    (@bjimenezl)

    7 years, 9 months ago

    I just tried that, but it didn’t work! I’ll keep looking

    THanks

    Plugin Author slickremix

    (@slickremix)

    7 years, 9 months ago

    Two Things I have noticed here in report.

    First – You need to update both the Free and Premium versions of the plugins. You can get premium from http://www.slickremix.com/my-account/ if you’re key is not expired.

    Second the token checker uses Allow URL File Open and it needs to be set on. Right now it’s showing Allow URL File Open: N/A you can do this from a php.ini file or contact your hosting provider.

    Hopefully this helps!
    Justin

    Plugin Author slickremix

    (@slickremix)

    7 years, 8 months ago

    DId you manage to get things sorted out ok?

    Thread Starter bjimenezl

    (@bjimenezl)

    7 years, 8 months ago

    No, we’re still trying to fix it. We changed the setting in php.ini (which BTW is a security risk) but still no content is being show.

    Thread Starter bjimenezl

    (@bjimenezl)

    7 years, 8 months ago

    We just changed the API token key and it keeps showing the same You are using our Default APP Token.message

    thanks

    Plugin Author slickremix

    (@slickremix)

    7 years, 8 months ago

    Since you are a premium user can you please use our forum over here. Make sure you have the latest versions of the plugin active and submit the report from the System Info page of the plugin to please so we can verify the options. You can make a new post at the bottom of this page. http://www.slickremix.com/support-forum/forum/feed-them-social-2/

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Error with Feed Them 1.8.7’ is closed to new replies.