Title: error while using plugin
Last modified: December 11, 2019

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# error while using plugin

 *  Resolved [mimoncopitman90](https://wordpress.org/support/users/mimoncopitman90/)
 * (@mimoncopitman90)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-while-using-plugin/)
 * Hi,
    I was using the plugin (good one) but now I’m getting this message:
 * It seems that we are having problems in our servers. Asset optimization will 
   be turned off for 62 minutes
    stream_socket_client(): SSL operation failed with
   code 1. OpenSSL Error messages: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:
   sslv3 alert handshake failure stream_socket_client(): Failed to enable crypto
   stream_socket_client(): unable to connect to ssl://m9gnuc7j4d.execute-api.us-
   east-1.amazonaws.com:443 (Unknown error)
 * I waited something like 82 minutes and then it just reset the minutes again

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-while-using-plugin/#post-12232782)
 * Hi [@mimoncopitman90](https://wordpress.org/support/users/mimoncopitman90/)
 * I hope you’re well today and I’m sorry to hear about the issue!
 * It looks like it might have been a temporary connection glitch connection glitch
   but that shouldn’t be “permanent”.
 * Is it now back up and running for you or is it still failing? Were you making
   any changes on site prior to this such as e.g. SSL certifiate installed or replaced
   or some server OS or services updates?
 * Best regards,
    Adam
 *  Thread Starter [mimoncopitman90](https://wordpress.org/support/users/mimoncopitman90/)
 * (@mimoncopitman90)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-while-using-plugin/#post-12250842)
 * Hi [@wpmudev-support8](https://wordpress.org/support/users/wpmudev-support8/),
 * Sometimes it’s working for couple of hours and after that I’m getting this error
   message again.
 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-while-using-plugin/#post-12256183)
 * Hi [@mimoncopitman90](https://wordpress.org/support/users/mimoncopitman90/)
 * Thank you for response and additional information!
 * Since the issue keeps re-appearing and it happens every couple of hours, there
   seems to be something more into it than just a “temporary connection glitch”.
   I’m wondering though if that’s on our end or on your site’s end.
 * i just noticed (sorry I didn’t notice that before) that the error message suggests
   that SSL 3.0 is used and that might be the problem. It’s a very vulnerable (and
   exploited) protocol that isn’t allowed by many hosts. It can also be related 
   to outdated curl library on the server and/or outdated/broken OpenSSL certificates
   on server.
 * I think you should consult your host tech support about SSL 2 v 3 availability
   on the server and curl/OpenSSL installation as this seems to be related directly
   to that. Did you already try to talk to them about this?
 * Kind regards,
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error while using plugin’ is closed to new replies.

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 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/error-while-using-plugin/#post-12256183)
 * Status: resolved