Support » Plugin: 10Web Facebook Feed - Custom Facebook Feed Plugin » Error While using in multisite

  • Resolved MHD88

    (@mhd88)


    I tried to create a new feed on my network, in the main site it works fine, but in any other sites such as ar.amacc-jo.com I got this message “error : Problem with save fb feed.”
    Any Ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi, @mhd88!

    Thanks for letting us know about this problem!

    Could you please contact our team and let us have a closer look at this? Also please send the link to this forum thread in your message.

    Our development team will figure out a solution soon and we will share it here as well.
    Thanks! Have a great day!

    Same problem here on multisite: “error : Problem with save fb feed.”

    On single site it was working, on multisite keep working on first site, but the second site don’t allow to create new feeds.

    Thank you,

    Adrián

    Plugin Contributor WD Support

    (@wdsupport)

    Hi @adriancuervo!

    Thanks for letting us know about this problem!
    Could we have a closer look at the described issues? Please contact our support team using this form (select “I have a pre-sales question” and the form will appear).

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
    Thanks! Have a great day!

    Hi,

    Sorry because I know it’s not my business, but I must point, as a constructive comment, that the support forum do not work at all.

    If you solve the problem in the public forum, it’s much easier for your costumers to use your plugin. In the other hand, if we have to contact personally for each question to solve, I think that will not buy the plugin.

    Good plugin, anyway. Thank you for the free option.

    Thank you anyway.

    Plugin Contributor WD Support

    (@wdsupport)

    Hi @adriancuervo!

    Thank you for notice.
    Please, note that each case can be specific because of that we are asking the customers to contact us personally and provide the information.

    However please, as well note that the solution is posted on the forum so that the other users facing the similar issue can see what may be the possible cause of the issue.

    Thanks. Have a wonderful day.

Viewing 5 replies - 1 through 5 (of 5 total)
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