Support » Themes and Templates » Error while uploading template

  • I am trying to upload this theme and yes it’s in a zip file. it’s from i keep getting an error message from wordpress saying i need to try again…

    im at a loss as to what to do.

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  • My guess would be that you have more than just a theme directory inside the .zip archive. What would I do? Un-zip it on my desktop and look for/read the theme documentation and installation instructions usually included with a commercial theme. What should you do? The same. If that fails, contact support where you purchased the theme, and – or – download the theme-specific installation and usage instructions for the theme you purchased.

    I’d un-zip the theme files, and use FTP to upload them myself. That way I know that they are there, and nothing has been missed. If there’s still problems then I’d go back and get support from the place that you bought the theme from.



    Forum Moderator

    I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s vendors.

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