Title: Error while uploading
Last modified: August 13, 2020

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# Error while uploading

 *  Resolved [renjitharya](https://wordpress.org/support/users/renjitharya/)
 * (@renjitharya)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-while-uploading-3/)
 * I see PHP configuration error while uploading the images to my site using NextGen
   gallery. Can someone help. I activated the Basic package now.

Viewing 1 replies (of 1 total)

 *  [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/)
 * (@mihaiimagely)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/error-while-uploading-3/#post-13255238)
 * Hi [@renjitharya](https://wordpress.org/support/users/renjitharya/),
 * Unfortunately we had to report a major JS issue that was happening while using
   Fancybox so this is a confirmed problem and our developers are aware of it. This
   will surely be one of the most prioritized issues to be fixed in the next update.
 * The Fancybox issue is a major one because it throws a fatal JS error which basically
   would affect all the JS dependent elements from that page and it is expected 
   that it will affect the slideshows, Mosaic, Masonry and so on.
 * As a temporary workaround we are kindly suggesting you to temporarily activate
   a different lightbox effect like SimpleLightbox from “NextGen Gallery -> Other
   Options -> Lightbox Effects” until our developers will fix the problem in the
   next NGG update.
 * In case that you want to roll back to the previous version of NextGen Gallery,
   you can download it from [https://downloads.wordpress.org/plugin/nextgen-gallery.3.3.6.zip](https://downloads.wordpress.org/plugin/nextgen-gallery.3.3.6.zip)
   then go to your site’s “Dashboard -> Plugins”, deactivate and delete the current
   version of NextGgen Gallery ( this is a safe procedure and you will not lose 
   any galleries or settings ) then install and activate nextgen-gallery.3.3.6.zip
 * Thanks for your understanding

Viewing 1 replies (of 1 total)

The topic ‘Error while uploading’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Mihai Ceban](https://wordpress.org/support/users/mihaiimagely/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-while-uploading-3/#post-13255238)
 * Status: resolved