Title: Error while upgrading woocommerce
Last modified: August 30, 2016

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# Error while upgrading woocommerce

 *  [Vickymedia](https://wordpress.org/support/users/vickymedia/)
 * (@vickymedia)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/)
 * Hello,
 * Yesterday while updating plugins got following error on front end :
 * PHP Fatal error: Call to undefined function woocommerce_get_template_part() in
   G:\PleskVhosts\nidhidesignersarees.com\httpdocs\wp-content\themes\flatsome\inc\
   shortcodes\product_flip.php on line 43
 * and following error on admin panel :
 * PHP Fatal error: Call to undefined function is_checkout() in G:\PleskVhosts\nidhidesignersarees.
   com\httpdocs\wp-content\themes\flatsome\inc\helpers\global.php on line 27
 * How can I solve those errors and make my website workable.
 * Thanks,
    VIcky
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/)
 * (@mikejolley)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833798)
 * Disable or remove the flatsome theme. WooCommerce may not be active, which is
   why ‘woocommerce_get_template_part’ does not exist. Flatsome should check functions
   exist before calling them.
 *  Thread Starter [Vickymedia](https://wordpress.org/support/users/vickymedia/)
 * (@vickymedia)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833805)
 * Hello,
 * Thanks for a reply it got solved. I uninstalled Woocommerce and reinstalled it.
 * thanks,
    VIcky
 *  [omegaone2015](https://wordpress.org/support/users/omegaone2015/)
 * (@omegaone2015)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833837)
 * hi everyone ey i have the same ploblem but how to fix if i only im able to enter
   into my host panel but i cant access to my wordpress panel
 * PHP Fatal error: Call to undefined function is_checkout() in D:\INETPUB\VHOSTS\
   timberfloors.com.mx\httpdocs\wp-content\themes\flatsome\inc\helpers\global.php
   on line 27 pls help xD
 *  Thread Starter [Vickymedia](https://wordpress.org/support/users/vickymedia/)
 * (@vickymedia)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833838)
 * Hello,
 * Login with FTP or filezilla.
 * Thanks,
    Vicky
 *  [omegaone2015](https://wordpress.org/support/users/omegaone2015/)
 * (@omegaone2015)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833845)
 * ok i got it just had to erase the ux theme thanks for the help :O

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error while upgrading woocommerce’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [omegaone2015](https://wordpress.org/support/users/omegaone2015/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/error-while-upgrading-woocommerce/#post-6833845)
 * Status: not resolved