Support » Plugin: iThemes Security (formerly Better WP Security) » Error while sending Hide Backend

  • I get this message. How can I fix it?

    I have set e-mail at the Recipient field.

    Error while sending Hide Backend – New Login URL notification at January 1, 1970 12:00 am: You must provide at least one recipient email address.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Gerroald



    We haven’t been able to recreate this. Are you able to email me at I’d like to ask some sensitive questions such as access to a backup, sever configuration and plugins being used.



    Hi, Gerroald(@gerroald)!
    I have this issue too.

    Same problem here.

    Plugin Author Gerroald


    Hi lexmodyanov and gore.m,

    Are you able to email me as well? I’d like to ask the same questions.




    You might want to check your PHP version.
    I had the same issue while my site was running on PHP 5.
    I changed it to use PHP 7.1 and the error disappeared.

    Hope this helps.


    Sorry, I would have to come back to my earlier answer, because the error still exists.
    I do get the error, but the email setting in the notification center defaults back to “All Administrator users” and I do not receive an email that the setting has changed.

    Strange thing is that when I disable the hide backend setting, I do get an email that the new URL is changed to [site.url]\wp-admin.


    Hey, iThemes emailed me a long time ago that they will fix this but I still have the same problem…. Any news about this error ?

    Already 2 months no updates ? I wanted to purchase the pro version but the lack of updates (fixes) has changed my mind (No offence).

Viewing 8 replies - 1 through 8 (of 8 total)
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