Title: Error while retrieving tweets Last modified: August 19, 2016 --- # Error while retrieving tweets * Resolved [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/) * Hello, first of all let me say that it is an excellent theme. My blog URL is: [http://www.igogarcia.com](http://www.igogarcia.com) * The only thing I’ve found so far is that the Twitter Widget isn’t working. It always throws this message: * Error while retrieving tweets (Twitter down?) * Firebug outputs the XHR request and everything seems to be fine: * POST admin-ajax.php * ``` _ajax_nonce 68a236b419 action gettwitterdata twitcount 4 twituser igogarcia widget_id twitterwidget-2 ``` * I am running Mystique 1.54 (downloaded from official site) Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318334) * It seems that the problem is in line 24 in widgets.php * `if(!is_array($userdata) || !is_array($tweets)) $error = true;` * $userdata is an Object and $tweets is an Array * What can be done? * Thanks!! * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318364) * So after a lot of testing I did: * ``` $userdata = (array) $userdata; if(!is_array($userdata) || !is_array($tweets)) $error = true; ``` * Which in fact works…almost. It display the picture and the followers count. The thing is that there are no tweets. It only outputs the “About 10 hours ago” message * I’ll keep trying and see if I come up with something but please help me if already know the answer * Thanks! * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318371) * So after a lot of testing the thing is that I don’t know why but the tweets are empty, only the user details are retrieved: * `Array ( [last_twitter_id] => igogarcia [twitterwidget-3] => Array ( [last_update] => 1261513969 [user] => Array ( [profile_image_url] => http://a1.twimg.com/profile_images/ 480867006/iguito_normal.jpg [name] => Rodrigo Garcia [screen_name] => igogarcia[ followers_count] => 119 ) [tweets] => Array ( [0] => Array ( [text] => [created_at] => [id] => ) [1] => Array ( [text] => [created_at] => [id] => ) [2] => Array ([ text] => [created_at] => [id] => ) [3] => Array ( [text] => [created_at] => [ id] => ) [4] => Array ( [text] => [created_at] => [id] => ) [5] => Array ( [text] => [created_at] => [id] => ) [6] => Array ( [text] => [created_at] => [id] =>)[ 7] => Array ( [text] => [created_at] => [id] => ) [8] => Array ( [text] => [created_at] => [id] => ) [9] => Array ( [text] => [created_at] => [id] => ) [10] => Array([ text] => [created_at] => [id] => ) [11] => Array ( [text] => [created_at] => [ id] => ) [12] => Array ( [text] => [created_at] => [id] => ) [13] => Array ( [ text] => [created_at] => [id] => ) [14] => Array ( [text] => [created_at] => [ id] => ) [15] => Array ( [text] => [created_at] => [id] => ) [16] => Array ( [ text] => [created_at] => [id] => ) [17] => Array ( [text] => [created_at] => [ id] => ) [18] => Array ( [text] => [created_at] => [id] => ) [19] => Array ( [ text] => [created_at] => [id] => ) ) ) )` * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318395) * I’m done with the problem. I mean, it is not a problem because it is validated as such. “There are no Tweets” therefore it can not print a thing. But the problem would be “Why are there no tweets if userdata is correctly retrieved?” * I hope you can help me out. Thanks * [digitalnature](https://wordpress.org/support/users/digitalnature/) * (@digitalnature) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318401) * I’m not entirely sure but I think it’s a issue with “json_decode” when you’re running PHP <= 4. That’s the function that stores the data received from twitter into a array. * I’ve added the JSON library since this function is not available in PHP 4.x, but it doesn’t seem to work on all systems. * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318444) * Thanks for answering 🙂 * So for it to work correctly the version of PHP has to be 5.x+ ? If the userdata was received correctly why weren’t the tweets too? It is the exact same function being called 🙁 * **Update:** I’ve contacted my provider [http://www.1and1.com](http://www.1and1.com) and asked them to enable PHP5 in my domains. I could do it manually by changing the extension to .php5 but I rather go for the global solution in the .htaccess file. * Let’s hope it works 🙂 * Thread Starter [igogarcia](https://wordpress.org/support/users/igogarcia/) * (@igogarcia) * [16 years, 5 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318551) * It was in fact the PHP version. I’m running PHP5 now with the great help of the 1and1 support team. * Thanks for the feedback * [mathijshuisman](https://wordpress.org/support/users/mathijshuisman/) * (@mathijshuisman) * [16 years, 3 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318718) * I have the same problem, is there anybody who can help me? * My PHP version is 5.2.4 butt I still have the error: Error while retrieving tweets. Twitter down? * [Marque](https://wordpress.org/support/users/vivideo/) * (@vivideo) * [16 years, 2 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318741) * Error not resolved. Most of the time I get the “Error while retrieving tweets( Twitter down?)” message in my widget. When I refresh my page (F5) several times it seems to awake suddenly. I also enabled PHP 5.2.4. * Any ideas? Quite frustrating! * [Marque](https://wordpress.org/support/users/vivideo/) * (@vivideo) * [16 years, 2 months ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318742) * Is it possible that the problem has something to do with including external URL ´s with Perl, using the PHP-command “fopen” or “curl” (allow_url_fopen)? * [MisaGarcia](https://wordpress.org/support/users/misagarcia/) * (@misagarcia) * [16 years, 1 month ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318753) * havin’ the same problem, can’t seem to figure it out! Any help would be appreciated. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Error while retrieving tweets’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 5 participants * Last reply from: [MisaGarcia](https://wordpress.org/support/users/misagarcia/) * Last activity: [16 years, 1 month ago](https://wordpress.org/support/topic/error-while-retrieving-tweets/#post-1318753) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics