Title: Error while reset password
Last modified: August 30, 2016

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# Error while reset password

 *  [AllHeart Web](https://wordpress.org/support/users/amitsingh1984/)
 * (@amitsingh1984)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-reset-password/)
 * [http://www.allheartweb.com/wp-login.php?action=lostpassword](http://www.allheartweb.com/wp-login.php?action=lostpassword)
 * here i got that…
    … can you help what is that…
 * Error: Array ( [curl] => [Error] => Array ( [Type] => Sender [Code] => MessageRejected[
   Message] => Email address is not verified. ) [RequestId] => 82eda583-0eda-11e5-
   b46b-b12b2bd71fc1 )
    The e-mail could not be sent. Possible reason: your host
   may have disabled the mail() function.
 * [https://wordpress.org/plugins/wp-ses/](https://wordpress.org/plugins/wp-ses/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Sylvain Deaure](https://wordpress.org/support/users/sylvaindeaure/)
 * (@sylvaindeaure)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-reset-password/#post-6214398)
 * Hi,
 * “Email address is not verified.”
 * The sender address of the lost password email is not Amazon SES verified, so 
   SES won’t send the mail.
    Check the blog admin mail (case sensitive), it has 
   to be SES verified.

Viewing 1 replies (of 1 total)

The topic ‘Error while reset password’ is closed to new replies.

 * ![](https://ps.w.org/wp-ses/assets/icon-256x256.jpg?rev=2070048)
 * [WP Offload SES Lite](https://wordpress.org/plugins/wp-ses/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-ses/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-ses/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-ses/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-ses/unresolved/)
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## Tags

 * [SES](https://wordpress.org/support/topic-tag/ses/)

 * 1 reply
 * 2 participants
 * Last reply from: [Sylvain Deaure](https://wordpress.org/support/users/sylvaindeaure/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-reset-password/#post-6214398)
 * Status: not resolved