Title: Error while placing order ({“status”:401,”code”:”unauthorized”}). Last modified: October 28, 2020 --- # Error while placing order ({“status”:401,”code”:”unauthorized”}). * Resolved [mauro93](https://wordpress.org/support/users/mauro93/) * (@mauro93) * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/) * Hello, i have a problem with Woocommerce. * When I try to buy something in my e-commerce through Paypal or Stripe (with credit card) I get this error: Error while placing order ({“status”: 401, “code”: “unauthorized”}). * How can I solve? Viewing 5 replies - 1 through 5 (of 5 total) * [mother.of.code](https://wordpress.org/support/users/imazed/) * (@imazed) * The Mother of Code * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13593466) * Hi there! * Sounds like you may have a problem with a firewall. Can you please copy and paste the system report for this site? You can find it under **WP Admin > WooCommerce > Status > Get system report > Copy for support**. * Thanks! * Thread Starter [mauro93](https://wordpress.org/support/users/mauro93/) * (@mauro93) * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13593927) * ``` ### WordPress Environment ### WordPress address (URL): https://www.edealshop.it Site address (URL): https://www.edealshop.it WC Version: 4.6.1 REST API Version: ✔ 4.6.1 WC Blocks Version: ✔ 3.4.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.6.2 Log Directory Writable: ✔ WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.7 PHP Post Max Size: 384 MB PHP Time Limit: 900 PHP Max Input Vars: 1000 cURL Version: 7.71.1 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.7.31-34-log Max Upload Size: 256 MB Default 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #3414 - /shop/ Carrello: #3415 - /cart/ Pagamento: #3416 - /checkout/ Il mio account: #3562 - /my-account/ Termini e condizioni: #451 - /term-conditions/ ### Theme ### Name: Martfury Version: 2.4.4 Author URL: http://demo2.drfuri.com Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: martfury/woocommerce/cart/cart-shipping.php martfury/woocommerce/cart/cart-totals.php martfury/woocommerce/cart/cart.php martfury/woocommerce/cart/mini-cart.php martfury/woocommerce/checkout/form-checkout.php martfury/woocommerce/checkout/form-coupon.php martfury/woocommerce/checkout/form-login.php martfury/woocommerce/checkout/terms.php martfury/woocommerce/content-product.php martfury/woocommerce/content-single-product.php martfury/woocommerce/content-widget-product.php martfury/woocommerce/global/form-login.php martfury/woocommerce/global/quantity-input.php martfury/woocommerce/global/wrapper-end.php martfury/woocommerce/global/wrapper-start.php martfury/woocommerce/loop/add-to-cart.php martfury/woocommerce/loop/orderby.php martfury/woocommerce/loop/pagination.php martfury/woocommerce/myaccount/form-login.php martfury/woocommerce/myaccount/form-lost-password.php martfury/woocommerce/myaccount/my-address.php martfury/woocommerce/single-product/add-to-cart/external.php martfury/woocommerce/single-product/add-to-cart/simple.php martfury/woocommerce/single-product/add-to-cart/variable.php martfury/woocommerce/single-product/meta.php martfury/woocommerce/single-product/product-image.php martfury/woocommerce/single-product/product-thumbnails.php martfury/woocommerce/single-product/rating.php martfury/woocommerce/single-product/related.php martfury/woocommerce/single-product/review-meta.php martfury/woocommerce/single-product/stock.php martfury/woocommerce/single-product/tabs/tabs.php martfury/woocommerce/single-product/up-sells.php martfury/woocommerce/single-product-reviews.php ### Action Scheduler ### Completato: 7 Oldest: 2020-10-02 10:40:44 +0200 Newest: 2020-10-16 22:43:45 +0200 ``` * [domfashion](https://wordpress.org/support/users/domfashion/) * (@domfashion) * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13595172) * Hi there, I have the same problem with my website. Thanks! * [mother.of.code](https://wordpress.org/support/users/imazed/) * (@imazed) * The Mother of Code * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13597143) * Thanks for that, [@mauro93](https://wordpress.org/support/users/mauro93/). * 401 errors can have different causes, all of which are explained here: [https://themeisle.com/blog/what-is-401-error-code](https://themeisle.com/blog/what-is-401-error-code) * In your case, you may want to have a chat with your host to see if they’re blocking anything. Otherwise, I’d recommend doing [a conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) to see if one of your active plugins is getting in the way. * [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * (@amandasjackson) * [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13626030) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Error while placing order ({“status”:401,”code”:”unauthorized”}).’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 5 replies * 4 participants * Last reply from: [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/error-while-placing-order-status401codeunauthorized-2/#post-13626030) * Status: resolved