Some of my buyers (maybe all, but I can’t confirm) are having an issue while trying to pay with their credit card without creating a Paypal account.
Testing in the sandbox seemed all OK, but when live this seems to be an issue. One user was kind enough to provide a screenshot and the error message reads :
Sorry, an error occurred while trying to retrieve your information from PayPal. Please try again.
I traced this to file
(line 454 in version 1.5.3)
and this would mean a PayPal_API_Exception is thrown.
Nothing of note appears in the PPEC debug log file. In fact I get a
WC_Gateway_PPEC_Client::_process_response: acknowleged response body
[ACK] => Success
Sort of puzzled by this issue, especially as payments from existing Paypal accounts do go through fine. Do I have a configuration issue, or is there something else I could do to solve this problem ?
Thanks for any help
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