Title: Error while logging in when LIVE CHAT PLUGIN is active
Last modified: August 30, 2016

---

# Error while logging in when LIVE CHAT PLUGIN is active

 *  Resolved [lammax](https://wordpress.org/support/users/lammax/)
 * (@lammax)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/)
 * Hi,
 * i’ve another little problem with LIVE CHAT PLUGIN.
    When an user is logging in,
   appears this error at the first attempt:
 * [http://i60.tinypic.com/yfn1d.png](http://i60.tinypic.com/yfn1d.png)
 * with the page’s refresh all turns ok. Any suggestions to solve?
    Thanks in advance!
   😉
 * My configuration: WP 4.2.2 – WC 2.3.11 – YITH BOEMIA theme 1.4.2
 * [https://wordpress.org/plugins/yith-live-chat/](https://wordpress.org/plugins/yith-live-chat/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238315)
 * HI lammax,
    sorry for making you wait, we are going to release an update that
   will solve this issue.
 *  [Cassiana](https://wordpress.org/support/users/cassiana/)
 * (@cassiana)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238320)
 * Hello, I installed the theme and it worked. But when I try to get out of the 
   wordpress, it shows this error and I can not log in again. I need to access via
   ftp and uninstall the plugin to return to normal. What could be happening?
 * Image here: [http://papeldearroz.cc/fire.png](http://papeldearroz.cc/fire.png)
 * Thanks 😉
 *  [Cassiana](https://wordpress.org/support/users/cassiana/)
 * (@cassiana)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238328)
 * Halloooooooo!!!!
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238330)
 * HI Cassiana,
    we have released an update that solve this issue three days ago,
   try to update and let us know.
 *  [Cassiana](https://wordpress.org/support/users/cassiana/)
 * (@cassiana)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238331)
 * Hello, thank you for return. Well, I installed the new version and not worked.
   Still gives the same error.
 * Image here: [http://papeldearroz.cc/1.png](http://papeldearroz.cc/1.png)
 * Thanks 😉
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238335)
 * Hi Cassiana,
    please excuse us for our late answer, we have released a new fix.
   pleas eupdate the plugin and let us know if now everything’s fine.
 *  [Cassiana](https://wordpress.org/support/users/cassiana/)
 * (@cassiana)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238336)
 * Thank you, I just test and is working. 😀
 *  Thread Starter [lammax](https://wordpress.org/support/users/lammax/)
 * (@lammax)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238338)
 * With version 1.0.4 it’s all ok!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error while logging in when LIVE CHAT PLUGIN is active’ is closed to 
new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/yith-live-chat_c6e6f3.svg)
 * [YITH Live Chat](https://wordpress.org/plugins/yith-live-chat/)
 * [Support Threads](https://wordpress.org/support/plugin/yith-live-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-live-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-live-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-live-chat/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [lammax](https://wordpress.org/support/users/lammax/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/error-while-logging-in-when-live-chat-plugin-is-active/#post-6238338)
 * Status: resolved