Title: Error while installing
Last modified: April 21, 2018

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# Error while installing

 *  Resolved [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * (@edtorrey)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/)
 * Trying to install the WP Users registration free extension from the Extensions
   page.
 * Simple error message follows: Error while installing
 * Chmod 777 to wp content folder tree makes no difference.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10205188)
 * Uhm, check your php version on newsletter status panel. Setting a folder 777 
   is not good, webserver ends ignoring it, almost surely (is a security rule they
   implement).
 * The error should be available in the server error log.
 * Stefano.
 *  Thread Starter [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * (@edtorrey)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10206094)
 * Hi Stephano
 * PHP v7. Of course 777 is not good. Mentioned to exclude the usual permissions
   issue.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10208065)
 * Have you tried to install it via FTP? You can download the plugin from our site
   [http://www.thenewsletterplugin.com](http://www.thenewsletterplugin.com) (you
   need to create an account).
 * Could be your site cannot connect to our to download the plugin?
 * Stefano.
 *  Thread Starter [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * (@edtorrey)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10215553)
 * I created an account. I could not find a link to the free extension to automatically
   ingest wp users. I checked the hamburger menu, the premium extensions pricing
   page. The only clear download link was to download the plugin from WordPress.
   org.
 *  Thread Starter [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * (@edtorrey)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10215568)
 * Who would’ve thought to look in the my Account Page for the extensions I could
   download for free! Jeeze
 *  Thread Starter [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * (@edtorrey)
 * [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10215572)
 * I was able to get it installed. Taking it over to my production site now.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error while installing’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [edtorrey](https://wordpress.org/support/users/edtorrey/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/error-while-installing/#post-10215572)
 * Status: resolved