Title: Error while installing Plugin
Last modified: August 30, 2016

---

# Error while installing Plugin

 *  [nik4421](https://wordpress.org/support/users/nik4421/)
 * (@nik4421)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/)
 * We are trying to install “SurveyMonkey” plugin in wordpress for updating it in
   our website but it shows some error messages. Screen Shot of error message is
   mentioned below
 * Warning : “Illegal string offset”

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777552)
 * What is the actual name of the plugin, and where did you get it from? I can’t
   find a match in the official directory.
 *  Thread Starter [nik4421](https://wordpress.org/support/users/nik4421/)
 * (@nik4421)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777566)
 * can i get your email id so that i can send you the detail mail with screen shot
   of error.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777569)
 * No, I don’t do private support for free, and I’m currently unavailable for hire.
 * You can upload the screenshot via Media -> Add New in your blog’s dashboard, 
   and share the file URL here.
 * Also, it would be great if you’d answer the question in my first reply. 🙂
 *  Thread Starter [nik4421](https://wordpress.org/support/users/nik4421/)
 * (@nik4421)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777571)
 * “Surveymonkey Button” is the name of the plugin.
 * URL Link of the Error : [http://postimg.org/image/nq8ozqz6d/](http://postimg.org/image/nq8ozqz6d/)
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777575)
 * Ok, in that case I recommend posting at [https://wordpress.org/support/plugin/surveymonkey-button](https://wordpress.org/support/plugin/surveymonkey-button)
   to report the issue with the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error while installing Plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/error-while-installing-plugin/#post-6777575)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics