Error while generating video thumbnail

  • skusekar

    (@skusekar)


    9 years, 1 month ago

    Am using WP Video Robot plugin for updating my blog from youtube but whenever i start importing videos from youtube it will take too much time to generate youtube video thumbnail, sometime site goes down. please tell me the solution for fast generating video thumbnails from youtube

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 1 month ago

    As that is a commercial plugin, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    http://support.wpvr.co/

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)
  • The topic ‘Error while generating video thumbnail’ is closed to new replies.