Title: Error while connecting
Last modified: August 30, 2016

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# Error while connecting

 *  Resolved [Tamer Ziady](https://wordpress.org/support/users/tziady/)
 * (@tziady)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-while-connecting/)
 * When I try to connect I get the following:
 * error!
 * POST to [https://www.in-design.com/index.php?mcsf_action=authorized&salt=09cce34c7b4c55a0cfc686942151cf0e&user_id=1](https://www.in-design.com/index.php?mcsf_action=authorized&salt=09cce34c7b4c55a0cfc686942151cf0e&user_id=1)
   failed: SSL certificate problem, verify that the CA cert is OK. Details: error:
   14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
 * Not really sure where this error is from? Can someone help me?
 * Thanks,
    Tamer
 * [https://wordpress.org/plugins/mailchimp/](https://wordpress.org/plugins/mailchimp/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mc_kath](https://wordpress.org/support/users/mc_kath/)
 * (@mc_kath)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-while-connecting/#post-6396595)
 * Hi there Tamer,
 * There was a similar thread here which may be helpful to look at related to the
   SSL issue you’re seeing:
 * – [https://wordpress.org/support/topic/error-when-trying-to-connect-social-proxy-for-mailchimp-to-my-accout?replies=6#post-6410631](https://wordpress.org/support/topic/error-when-trying-to-connect-social-proxy-for-mailchimp-to-my-accout?replies=6#post-6410631)
 * Unfortunately it’s a tough issue to troubleshoot because it tends to happen intermittently.**
   Often uninstalling and reinstalling the plugin will clear it up, so I’d recommend
   giving that a try.**
 * That being said, the plugin developers are aware of the issue and are working
   on an update to the plugin in the future.
 * Please let me know if there’s anything further I can assist with.
 * -Kath
 *  Thread Starter [Tamer Ziady](https://wordpress.org/support/users/tziady/)
 * (@tziady)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-while-connecting/#post-6396625)
 * Hello Kath;
 *  I have tried uninstalling it and reinstalling it. That did not work. I also 
   have looked at the issues listed in the other post. I do not have direct access
   to my apache config as I am in a hosted environment. Thanks for the help. Please
   let me know if they resolve this ssl naming issue. I will be moving my environment
   in about 6 months when I will have actual access to the apache configs. I guess
   I will try the plugin again then when I am able to change the name of the vhost.
 * Thanks,
    Tamer
 *  [smilingtoysoldier](https://wordpress.org/support/users/smilingtoysoldier/)
 * (@smilingtoysoldier)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-while-connecting/#post-6396796)
 * I’m getting a similiar issue when trying to connect as well. Im using a hosted
   account and not a free wordpress.org account, but when i go to my settings and
   go to mail chimp set up I get back this error once I enter my mail chimp account
   info and submit.
 * POST to [http:///www.smilingtoysoldier.com/index.php?mcsf_action=authorized&salt=9fe374ede3f363e1f90090bd0ee3bad5&user_id=2](https://wordpress.org/support/topic/error-while-connecting/?output_format=md)
   failed: Couldn’t resolve host ‘http:’
 * How would I go about fixing this?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error while connecting’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
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## Tags

 * [connecting](https://wordpress.org/support/topic-tag/connecting/)
 * [ssl error](https://wordpress.org/support/topic-tag/ssl-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [smilingtoysoldier](https://wordpress.org/support/users/smilingtoysoldier/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/error-while-connecting/#post-6396796)
 * Status: resolved