Support » Plugin: Compress JPEG & PNG images » Error while connecting: Failed to connect to api.tinify.com port 443: Connection

  • Resolved amirhrezf

    (@amirhrezf)


    Hello tinypng team
    Thanks for your great plugin. When I try to active the plugin with license I get this error.Error while connecting: Failed to connect to api.tinify.com port 443: Connection timed out (#7)
    Please help me solve this problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @amirhrezf
    your website host probably wont let you connect to other sites. This is mostly a firewall issue

    Hi @amirhrezf,

    The error message indicated that your server is not able to reach our API. Could you please try again as it could have been a temporary issue.

    If you are still having issues perhaps you can contact your hosting provider to see if there’s anything blocking the connection (like a firewall).

Viewing 2 replies - 1 through 2 (of 2 total)
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