Support » Plugin: Customer Reviews for WooCommerce » Error when voting for a review

  • Resolved kolli



    another small issue:

    there is an error message saying “An error occurred with submission of your feedback. Please refresh the page and try again.” when I vote for a review. Until now, this only happened when I voted with the user who actually wrote the review, so it makes perfectly sense to not let them vote – but I think a more meaningful feedback could be provided, as it won’t work even when I refresh the page.

    Also, that feedback message is shown in English, although I see in your sources that there is a German translation for it. All the other feedback messages for voting are shown in German correctly.

    Best regards,


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  • Plugin Author ivole


    Thanks for reporting this issue!

    The problem is due to a typo in the PO file with the translation. The plugin cannot find the translated error message because of this problem. The typo will be fixed.

    This error message is not related to the case when a user votes for their own review. I think it was a coincidence in your case. Can you please repeat the test with voting for your own review? You shouldn’t receive this message.

    Plugin Author ivole


    The typo was fixed in version 3.20 and German translations of error messages should be shown by the plugin. Please check and let me know in case of any problems.

    Well, I still get the error message, but at least the language is correct now 😉

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