Title: Error When Validating API
Last modified: August 31, 2016

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# Error When Validating API

 *  [OptimalC](https://wordpress.org/support/users/optimalc/)
 * (@optimalc)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/)
 * When I attempt to validate the ContentCalendar API key, I get the following error
   message:
 * An error occurred: Exception:Object reference not set to an instance of an object.
 * [https://wordpress.org/plugins/contentcalendar/](https://wordpress.org/plugins/contentcalendar/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [contentcalendar](https://wordpress.org/support/users/contentcalendar/)
 * (@contentcalendar)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/#post-7308795)
 * Hi there, we are investigating the issue and will get back to you shortly
 *  Plugin Author [contentcalendar](https://wordpress.org/support/users/contentcalendar/)
 * (@contentcalendar)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/#post-7308838)
 * We were not able to regenerate the issue on our end. Could you please de-activate
   the plugin, delete it and install it again? If the blog does not sync and gives
   the same error message please reach out to me directly at [erkan@contentcalendar.io](https://wordpress.org/support/topic/error-when-validating-api/erkan@contentcalendar.io?output_format=md)
   so we can setup a time to resolve this issue
 * Sorry for the inconvenience
    Thanks, Erkan
 *  Thread Starter [OptimalC](https://wordpress.org/support/users/optimalc/)
 * (@optimalc)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/#post-7308862)
 * I uninstalled the plug-in, then reinstalled (and purged the page cache. Same 
   error. I created a new account (and a new API key). Same error. I suspect there
   is something unusual in my WP installation. I will create a temporary admin account
   and send it to you via PM.
 *  Plugin Author [contentcalendar](https://wordpress.org/support/users/contentcalendar/)
 * (@contentcalendar)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/#post-7308865)
 * Thanks a lot for sharing an admin account with us. There is nothing wrong with
   your blog, It turned out a database field limitation on our end.
 * We applied a temporary fix and was able to connect your blog. We will continue
   to improve blog sync functionality on upcoming releases
 * Again thanks for your patience and I hope you enjoy the ContentCalendar app 🙂
 * Erkan

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error When Validating API’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/contentcalendar.svg)
 * [ContentCalendar](https://wordpress.org/plugins/contentcalendar/)
 * [Support Threads](https://wordpress.org/support/plugin/contentcalendar/)
 * [Active Topics](https://wordpress.org/support/plugin/contentcalendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contentcalendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contentcalendar/reviews/)

## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)
 * [doesn't work](https://wordpress.org/support/topic-tag/doesnt-work/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 4 replies
 * 2 participants
 * Last reply from: [contentcalendar](https://wordpress.org/support/users/contentcalendar/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/error-when-validating-api/#post-7308865)
 * Status: not resolved