Support » Plugin: Import Users from CSV » Error when uploading CSV

  • Resolved Andrew Gregory


    When I try uploading a CSV I get the following error:

    Problem uploading file to import’Sorry, this file type is not permitted for security reasons.’

    Is there a reason and solution for why this may be?


    The page I need help with: [log in to see the link]

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  • Plugin Author Andrew Lima


    Hi Andrew,

    Thank you for using Import Users from CSV.

    Please can you use Google Sheets and download it as a .CSV file and please try to import again.

    Please let me know if this helps.

    Thread Starter Andrew Gregory


    I was able to figure out the problem. For some reason, I had add CSV as an acceptable MIME type to import. It had been working previously and then stopped. I used a plugin to add the MIME type and it imports now.
    Thanks for your time.

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