Title: Error when updating a file
Last modified: June 13, 2017

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# Error when updating a file

 *  Resolved [chisss](https://wordpress.org/support/users/chisss/)
 * (@chisss)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/)
 * Hello,
 * We are getting this error:
    Memphis Error: Data was not submitted. The submit
   process is out of sync or you have disabled cookies, please turn on cookies then
   refresh your browser and try again.
 * I tried different browsers, different computers, cleaned up temp files, nothing
   seems to be working. Either adding new files or updating existing ones.
    Cookies
   are set to Allow All.
 * Thanks
    -  This topic was modified 9 years ago by [chisss](https://wordpress.org/support/users/chisss/).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [chisss](https://wordpress.org/support/users/chisss/)
 * (@chisss)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9227320)
 * Resolved by disabling sessions under settings.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9234611)
 * I will be releasing and update soon that should address the session issues.
 *  [webfeat](https://wordpress.org/support/users/webfeat/)
 * (@webfeat)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9251955)
 * Just to add to this. The plugin was working fine when I last used it, which admittedly
   was a number of weeks ago. I updated it today and started work on some docs to
   find some are displaying using the single file short code, while others are not.
   Folder shortcode works fine.
    On investigation, originally I copy/pasted the 
   title of the file and this worked fine but that doesnt work anymore, I need to
   paste in the exact, full, filename with extension. Is that a new feature?
 * I also found that uploads broke with the same error as the OP so I ticked the
   Disabled sessions box and the uploads are now working again.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9252039)
 * Yes I had to change this behaviour, because you can have the same name on many
   documents but every file has a unique name therefore I had to change it to this.
 * Hope this helps.
 *  [webfeat](https://wordpress.org/support/users/webfeat/)
 * (@webfeat)
 * [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9252081)
 * Thanks for the confirmation.
    however it does make it a little longer process
   to link the file as you now have to click Manage, then copy the filename. If 
   this could be on the docs listing page in admin it would save a few clicks, possibly
   include some sort of click here to copy shortcode, for each doc on there?
 * Not a deal breaker but would speed up the process of linking docs
 * will also add, its a great plugin, you’ve done a great job with it 🙂
    -  This reply was modified 9 years ago by [webfeat](https://wordpress.org/support/users/webfeat/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error when updating a file’ is closed to new replies.

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 * 5 replies
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 * Last reply from: [webfeat](https://wordpress.org/support/users/webfeat/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/error-when-updating-a-file/#post-9252081)
 * Status: resolved