Thread Starter
fmgguy
(@fmgguy)
Just in case anyone else has this issue, this was caused by ImageMagick not being installed on our server. Once installed, there were no errors.
I will say, it would have been nice if someone who supported this plugin would have at least mentioned it possibly being a server issue. as opposed to ignoring it altogether.
Hi Fmgguy,
With the global pandemic, I have found support for free plugins is a bit slow these days, across a lot of plugins, at least from developers.
However, I feel like I should apologize on behalf of the “support community” though as a fellow user. I follow the forum, and I did see your post, where my first thought was something server-related, but since you said you were running 14 sites, I assumed your internal problem-solving would have ruled that out. If I search on Google for “error uploading WordPress” and your error code, the very first link is this one:
https://wordpress.org/support/topic/unable-to-generate-pdf-invoice-since-upgrade/
which says:
“your host has probably updated the PHP installation with an incomplete IMagick version.”
Paul
aka PolyWogg
Thread Starter
fmgguy
(@fmgguy)
I appreciate your comment, and I understand the pandemic slowing things down.
This will serve as a reminder to me to post comments on forums I follow when I see things I could help with.
