Support » Fixing WordPress » Error when trying to get login for wp-admin

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  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Hi there,

    Have you tried deactivating all plugins to see if that resolves the issue yet?

    Hi everyone

    When I try to login to my website wp-admin (https://topdanal.az/wp-admin/) I get the following error. what can I to do?

    Forbidden
    You don’t have permission to access this resource.
    Apache/2.4.38 (Debian) Server at topdanal.az Port 80

    https://topdanal.az/wp-admin/

    Thread Starter dot12b

    (@dot12b)

    Hi @jcastaneda,
    Haven’t tried deactivating plugins yet, as everything was working fine last time I accessed wp-admin, and I simply posted a new blog post and did not updates/upgrades. I was wondering why deactivating plugins may help when I haven’t changed anything?

    I have tried deactivating plugins by renaming /wp-content/plugins/ to /wp-content/pluginsXX/, but I still get the same error when I try to access wp-admin.Note my website is still accessible to public at http://www.bsab.co.uk, it’s just the wp-admin that I can’t get into.

    If it helps the URL seems to redirect to http://www.bsab.co.uk/wp-login.php?redirect_to=http%3A%2F%2Fwww.bsab.co.uk%2Fwp-admin%2F&reauth=1
    I’m not sure what this means

    • This reply was modified 11 months, 3 weeks ago by dot12b.
    • This reply was modified 11 months, 3 weeks ago by dot12b. Reason: More info provided on fault
    Thread Starter dot12b

    (@dot12b)

    Still not resolved this issue. I’ve now, cleared browser cache, deactivated all plugins, deactivated my theme (and child theme), but still can’t access my admin login page.

    Still getting:

    A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.

    And the URL when this error is displayed is:
    http://www.bsab.co.uk/wp-login.php?redirect_to=http%3A%2F%2Fwww.bsab.co.uk%2Fwp-admin%2F&reauth=1

    I really need to get this issue fixed, so any help anyone can offer would be very much appreciated.
    Thanks in advance.

    • This reply was modified 11 months, 3 weeks ago by dot12b.
    • This reply was modified 11 months, 3 weeks ago by dot12b.
Viewing 4 replies - 1 through 4 (of 4 total)
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