Title: Error when trying to create a package
Last modified: August 21, 2016
---
# Error when trying to create a package
* Resolved [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/)
* I have read few of the threads on here, but non of them could resolve my issue.
The closest probably is: [http://wordpress.org/support/topic/getting-error-when-trying-to-create-package](http://wordpress.org/support/topic/getting-error-when-trying-to-create-package)
* However, the errors I receive are a bit different (i have changed the default
directory structure for security reasons):
* ```
Fatal error: Uncaught exception 'RuntimeException' with message 'DirectoryIterator::__construct(/public_html/website/blog/wp-includes/js/tinymce/utils) [directoryiterator.--construct]: failed to open dir: Too many open files' in /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php:108 Stack trace: #0 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php(108): DirectoryIterator->__construct('/public_html/website...') #1 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php(117): DUP_Archive->runDirStats('/public_html/website...') #2 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php(117): DUP_Archive->runDirStats('/public_html/website...') #3 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php(117): DUP_Archive->runDirStats('/public_html/website...') #4 /public_html/website in /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php on line 108
```
* If I skip the scanning step and continue to the “Build” one, the following error
appears:
* Build Interrupt
The current build has experienced an issue. Please try the process
again. If the problem persists please visit the support page.
* Server Status: 200 -OK
Error Message: DUPLICATOR ERROR: Please see the duplicator
log file.
* Here’s a snippet from the log file:
* ```
!!!DUPLICATOR ERROR!!!
Please Try Again! If the error persists please see the Duplicator 'Support' link.
---------------------------------------------------------------------------------
MESSAGE:
Runtime error in package.archive.zip.php constructor.
DETAILS:
Exception: exception 'RuntimeException' with message 'DirectoryIterator::__construct(/public_html/website/blog/wp-content/uploads/2014/04) [directoryiterator.--construct]: failed to open dir: Too many open files' in /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php:140
Stack trace:
#0 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(140): DirectoryIterator->__construct('/public_html/website/...')
#1 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(152): DUP_Zip::recurseDirs('/public_html/website/...')
#2 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(152): DUP_Zip::recurseDirs('/public_html/website/...')
#3 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(152): DUP_Zip::recurseDirs('/public_html/website/...')
#4 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(152): DUP_Zip::recurseDirs('/public_html/website/...')
#5 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.zip.php(84): DUP_Zip::recurseDirs('/public_html/website/...')
#6 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.archive.php(49): DUP_Zip::Create(Object(DUP_Archive))
#7 /public_html/website/blog/wp-content/plugins/duplicator/classes/package.php(130): DUP_Archive->Build()
#8 /public_html/website/blog/wp-content/plugins/duplicator/classes/task.php(18): DUP_Package->Build()
#9 /public_html/website/blog/wp-content/plugins/duplicator/views/actions.php(12): DUP_Task->Create()
#10 /public_html/website/blog/wp-includes/plugin.php(470): duplicator_package_create('')
#11 /public_html/website/blog/wp-admin/admin-ajax.php(82): do_action('duplicator_pack...', Array)
#12 {main}
```
* I am using WordPress Version 3.9.1 and Duplicator Version 0.5.2.
PHP Version
on the server 5.4.28.
* Any help will be appreciated! I love this plugin and it has saved me a lot of
time and headaches, but no I can’t use it. I really hope to rectify this problem.
* Please ask if you need any more information.
* [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)
Viewing 10 replies - 1 through 10 (of 10 total)
* [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
* (@corylamleorg)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947192)
* Try the Developer Version 0.5.3 and let me know if that helps…
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947270)
* Hi, thank you for the response. Where can I find this developer version?
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947271)
* Sorry, i found it here: [http://downloads.wordpress.org/plugin/duplicator.zip](http://downloads.wordpress.org/plugin/duplicator.zip)
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947279)
* I have tried the developer version. The initial scan errors do not appear, but
the actual build seems to timeout. Before the build however I can see the following
warnings:
* **Total Size:**
* Size: 1.14GB | File Count: 2,188 | Directory Count: 258
* > Total size reprents all files minus any filters that have been setup. The current
> thresholds that trigger warnings are 150MB for the entire site and 4MB for
> large files.
* **Large Files:**
* > Large files such as movies or other backuped data can cause issues with timeouts.
> The current check for large files is 4MB per file. If your having issues creating
> a package consider excluding these files with the files filter and manually
> moving them to your new location.
* ```
File 0: blog/wp-admin/core.28979 [93.68MB]
File 1: blog/wp-admin/core.5963 [93.55MB]
File 2: blog/wp-admin/core.23370 [93.68MB]
File 3: blog/wp-admin/core.22769 [95.27MB]
File 4: blog/wp-admin/core.1058 [93.92MB]
File 5: blog/wp-admin/core.1142 [93.88MB]
File 6: blog/wp-admin/core.22408 [95.06MB]
File 7: blog/wp-admin/core.20716 [93.68MB]
File 8: blog/wp-admin/core.9175 [91.72MB]
File 9: blog/wp-admin/core.3993 [93.68MB]
File 10: huma/blog/BACKUP 2/20140321_huma_532b8268373e43285140321000600_archive_backup2.zip [62.13MB]
File 11: blog/BACKUP 3 - After Home page upgrade/20140414_huma_534c57bbe7a738315140414214843_archive.zip [123.79MB]
```
* Do you have any suggestions?
* [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
* (@corylamleorg)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947361)
* Hey [@smilyanp](https://wordpress.org/support/users/smilyanp/),
* Checkout this section on the FAQs I believe it may help with this issue:
->
Browse to: [http://lifeinthegrid.com/duplicator-faq](http://lifeinthegrid.com/duplicator-faq)-
> Find section: “3. Troubleshoot=> Timeout Issues”
* Hope that helps!
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947445)
* Hey @lifeinthegrid, I have talked with my server admins, and they have increased
the max_execution_time for my account.
* Again I tried to generate the archive, but it gave me the error again.
* Do you have any other ideas/suggestions?
* Thanks for the help so far!
* [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
* (@corylamleorg)
* [11 years, 11 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947454)
* If PHP has a high timeout then you might look at the timeout for your web server(
normally Apache) and make sure your database doesn’t kill long connection requests.
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 10 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947527)
* I have found a number of large core.#### files that make my total website result
in 1GB of size. I am talking to my host to see why this has happened.
* Have you experienced this before?
* Thread Starter [smilyanp](https://wordpress.org/support/users/smilyanp/)
* (@smilyanp)
* [11 years, 10 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947528)
* Yes! Removing/solving the problem with the extra-large core.#### files solved
the backup problem as well.
* Thank you for your responsiveness and help. I hope this thread will be useful
for others as well if they come to the same problem.
* All the best,
Smilyan
* [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
* (@corylamleorg)
* [11 years, 10 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947529)
* Good to hear, thanks for the update!
Viewing 10 replies - 1 through 10 (of 10 total)
The topic ‘Error when trying to create a package’ is closed to new replies.
* 
* [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
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* 10 replies
* 2 participants
* Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
* Last activity: [11 years, 10 months ago](https://wordpress.org/support/topic/error-when-trying-to-create-a-package/#post-4947529)
* Status: resolved