Title: error when trying to active Last modified: August 31, 2016 --- # error when trying to active * [rob hartley](https://wordpress.org/support/users/rob-hartley/) * (@rob-hartley) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/) * i get this error when i try to active the plug in * Warning: require_once(/homepages/45/d100216594/htdocs/wsb3626104701/wp-content/ plugins/paid-memberships-pro/includes/updates.php) [function.require-once]: failed to open stream: No such file or directory in /homepages/45/d100216594/htdocs/ wsb3626104701/wp-content/plugins/paid-memberships-pro/paid-memberships-pro.php on line 44 * Fatal error: require_once() [function.require]: Failed opening required ‘/homepages/ 45/d100216594/htdocs/wsb3626104701/wp-content/plugins/paid-memberships-pro/includes/ updates.php’ (include_path=’.:/usr/lib/php5.2′) in /homepages/45/d100216594/htdocs/ wsb3626104701/wp-content/plugins/paid-memberships-pro/paid-memberships-pro.php on line 44 * [https://wordpress.org/plugins/paid-memberships-pro/](https://wordpress.org/plugins/paid-memberships-pro/) Viewing 10 replies - 1 through 10 (of 10 total) * [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/) * (@howdy_mcgee) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967155) * Sounds like a bad update was pushed out. You may need to remove the plugin from the server until a more up to date versions is pushed – hopefully soon. * [floridahsfootball](https://wordpress.org/support/users/floridahsfootball/) * (@floridahsfootball) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967160) * Can confirm that a bad update was pushed out. My entire site just broke because of this update. Got to revert back here. * [Howdy_McGee](https://wordpress.org/support/users/howdy_mcgee/) * (@howdy_mcgee) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967167) * The file that the plugin is looking for can be found on their github here: * [https://github.com/strangerstudios/paid-memberships-pro/blob/dev/includes/updates.php](https://github.com/strangerstudios/paid-memberships-pro/blob/dev/includes/updates.php) * If you’re developer savvy you can throw that `updates.php` file into the `\wp- content\plugins\paid-memberships-pro\includes\` folder which will resolve the issue until they release an update. * [msabansmith](https://wordpress.org/support/users/msabansmith/) * (@msabansmith) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967168) * Got the same problem here with a fresh install. * [msabansmith](https://wordpress.org/support/users/msabansmith/) * (@msabansmith) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967172) * > The file that the plugin is looking for can be found on their github here: > [https://github.com/strangerstudios/paid-memberships-pro/blob/dev/includes/updates.php](https://github.com/strangerstudios/paid-memberships-pro/blob/dev/includes/updates.php) > If you’re developer savvy you can throw that updates.php file into the \wp- > content\plugins\paid-memberships-pro\includes\ folder which will resolve the > issue until they release an update. * Works a treat. Thank you, Howdy_McGee. * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967177) * Thanks guys and sorry again. Version 1.8.7.1 has the missing files. * * includes/updates.php * adminpages/updates.php * js/updates.js * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967178) * FYI if you are having trouble getting into the dashboard, you can use FTP to either upload the paid-membership-pro.zip here ([https://downloads.wordpress.org/plugin/paid-memberships-pro.zip](https://downloads.wordpress.org/plugin/paid-memberships-pro.zip)) or use FTP to delete the PHP directory and then re-download the plugin through the WP dashboard. * Thread Starter [rob hartley](https://wordpress.org/support/users/rob-hartley/) * (@rob-hartley) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967179) * No problem. thanks for sorting this so quickly. * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967187) * More details on how to fix on our blog: [http://www.paidmembershipspro.com/pmpro-update-1-8-7/](http://www.paidmembershipspro.com/pmpro-update-1-8-7/) * Plugin Author [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * (@strangerstudios) * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967188) * Copied from the blog post. — * If you updated to 1.8.7 and received a fatal error. First, I’m very sorry about this. The version of the plugin pushed to the WordPress.org servers was missing some files. We’ve since uploaded the missing files, but if you updated to PMPro v1.8.7 between 3pm and 3:45pm EST Wednesday January 20th, 2016, then you might have gotten the corrupted version. * There are a couple ways to fix this. Both will require FTP access. * First Method: * 1. FTP to your site and delete the /plugins/paid-memberships-pro/ folder. (DO NOT DELETE THE PLUGIN FROM THE PLUGINS PAGE IN THE WP DASHBOARD OR ALL OF YOUR DATA WILL ALSO BE DELETED. But deleting via FTP only deletes the files.) * 2. Re-download Paid Memberships Pro through the WordPress dashboard. * Second Method: * FTP into the site and upload these three files to the /plugins/paid-memberships- pro/ folder: * /adminpages/updates.php [https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/adminpages/updates.php](https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/adminpages/updates.php) * /includes/updates.php [https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/includes/updates.php](https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/includes/updates.php) * /js/updates.js [https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/js/updates.js](https://raw.githubusercontent.com/strangerstudios/paid-memberships-pro/dev/js/updates.js) * If you need help with this. Please post to our member forums and we’ll get in touch quickly. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘error when trying to active’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg) * [Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions](https://wordpress.org/plugins/paid-memberships-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/paid-memberships-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/paid-memberships-pro/) * [Active Topics](https://wordpress.org/support/plugin/paid-memberships-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/paid-memberships-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/paid-memberships-pro/reviews/) * 10 replies * 5 participants * Last reply from: [Jason Coleman](https://wordpress.org/support/users/strangerstudios/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-trying-to-active/#post-6967188) * Status: not resolved