Title: Error when testing the email function
Last modified: August 21, 2016

---

# Error when testing the email function

 *  [rey.abc](https://wordpress.org/support/users/reyabc/)
 * (@reyabc)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/error-when-testing-the-email-function/)
 * I just installed it and was working with the settings then this happened. Now
   im skeptical, but this plugin do have good reviews. Hope i get some help on it.
 * Pic of the error: [http://puu.sh/3Brlh.jpg](http://puu.sh/3Brlh.jpg)
 * In text:
 *     ```
       Warning: mkdir() [function.mkdir]: No such file or directory in /home/xxxxxxxxx/public_html/wp-content/plugins/backwpup/sdk/SwiftMailer/classes/Swift/KeyCache/DiskKeyCache.php on line 277
       Swift Mailer: Failed to create cache directory /home/xxxxxxxxx/public_html/wp-content/uploads/backwpup-93efd-temp/51e0807e304ea Error while sending e-mail!
       ```
   
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [rey.abc](https://wordpress.org/support/users/reyabc/)
 * (@reyabc)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/error-when-testing-the-email-function/#post-3926057)
 * Did a back up and i dont get it to my email. Email function is broken
 *  [kellyrf](https://wordpress.org/support/users/kellyrf/)
 * (@kellyrf)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/error-when-testing-the-email-function/#post-3926116)
 * I am having the same problem. I checked the log and it says a backup was sent
   to my email, but no backup showed up in my email.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error when testing the email function’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kellyrf](https://wordpress.org/support/users/kellyrf/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/error-when-testing-the-email-function/#post-3926116)
 * Status: not resolved