Title: Error when subscribing
Last modified: March 5, 2019

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# Error when subscribing

 *  Resolved [southernnikki](https://wordpress.org/support/users/southernnikki/)
 * (@southernnikki)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-3/)
 * There is an error that keeps happening on my website.
 * “There was an error when subscribing. Please try again.”
 * It happens when I try to enter my own email address and when two other people
   have tried to subscribe to my website. Any ideas?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-subscribing-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-3/#post-11278356)
 * This happens where there are any outstanding pending subscriptions. When someone
   subscribes, they are sent a confirmation email with an activation link that must
   be clicked, and to prevent abuse we do not re-send that confirmation email.
 * If you visit [https://subscribe.wordpress.com/](https://subscribe.wordpress.com/)
   and enter your email address, you’ll be able to remove any outstanding pending
   subscriptions there.
 * Once that’s done, you should have no trouble subscribing, just don’t forget to
   click that activation link in the new confirmation email. 😉
 *  Thread Starter [southernnikki](https://wordpress.org/support/users/southernnikki/)
 * (@southernnikki)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-3/#post-11278552)
 * I followed these instructions and am still getting this error.
 *  Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-3/#post-11278562)
 * Ok, please send us an email at support (at) jetpack (dot) com from the affected
   email address so we can take a closer look.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when subscribing’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-3/#post-11278562)
 * Status: resolved