Title: Error when subscribing
Last modified: August 31, 2016

---

# Error when subscribing

 *  Resolved [WP100](https://wordpress.org/support/users/wp100/)
 * (@wp100)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-2/)
 * The error is displayed for a form with only one field: email.
    The email which
   was entered is of type: [a.b@c-d.com](https://wordpress.org/support/topic/error-when-subscribing-2/a.b@c-d.com?output_format=md)
   The error is:
 * Oops! There is a problem with this form:
    textStatus:parsererror errorThrown:
   Error: jQuery1113025901160401106726_1451995628395 was not called responseText
 * Could you please help?
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Valentina](https://wordpress.org/support/users/mastervale/)
 * (@mastervale)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-2/#post-6907965)
 * I have the same problem with the wysija form.
    When someone would leave his email
   appear an error message
 *  Oops! There is a problem with this form:
    textStatus:error errorThrown:Not Found
   responseText:
 * I have tried to fix following this
    [https://support.mailpoet.com/error-403-on-admin-ajax-php/](https://support.mailpoet.com/error-403-on-admin-ajax-php/)
   but it doesn’t work Any suggest!?
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-2/#post-6908113)
 * [@wp100](https://wordpress.org/support/users/wp100/) looks like your theme is
   not calling jQuery in the proper way.
 * [@valentina](https://wordpress.org/support/users/valentina/) I’m not sure what’s
   causing this issue. Do you have any security plugin installed?
 *  [Valentina](https://wordpress.org/support/users/mastervale/)
 * (@mastervale)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-2/#post-6908118)
 * Hi,
    The problem is been solved…. I’ve just made the upgrade of wordpress and
   the error message didn’t appear. I don’t know what happened… Thank you for the
   support 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when subscribing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
 * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/)
 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Valentina](https://wordpress.org/support/users/mastervale/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/error-when-subscribing-2/#post-6908118)
 * Status: resolved