Title: Error when receive email confirmation Last modified: October 1, 2016 --- # Error when receive email confirmation * Resolved [fouzlotfi](https://wordpress.org/support/users/fouzlotfi/) * (@fouzlotfi) * [9 years, 7 months ago](https://wordpress.org/support/topic/error-when-receive-email-confirmation/) * Hello, i have a problem when someone sign-up, it work correctly with message“ You have been signed up!”, but the person receive email confirmation with error like that : * Subject of mail : Mail delivery failed: returning message to sender * Body of mail : This message was created automatically by mail delivery software. * A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: * [fouzlotfi@yahoo.fr](https://wordpress.org/support/topic/error-when-receive-email-confirmation/fouzlotfi@yahoo.fr?output_format=md): SMTP error from remote server for TEXT command, host: mx-eu.mail.am0.yahoodns. net (188.125.69.79) reason: 554 5.7.9 Message not accepted for policy reasons. See [https://help.yahoo](https://help.yahoo) .com/kb/postmaster/SLN7253.html * — The header of the original message is following. — * Received: from infongwp-eu3.kundenserver.de (infongwp-eu3.kundenserver.de [217.160.62.102]) by mrelayeu.kundenserver.de (node=mreue006) with ESMTP (Nemesis) id 0Lvupd-1arQuI2c1t- 017iU0; Sat, 01 Oct 2016 15:30:39 +0200 Received: from 78.203.154.102 (IP may be forged by CGI script) by infongwp-eu3.kundenserver.de with HTTP id zLf3v6- 1bAtT72NpG-00oFY0; Sat, 01 Oct 2016 15:30:39 +0200 X-Sender-Info: <644164936@infongwp- eu3.kundenserver.de> Precedence: bulk To: [fouzlotfi@yahoo.fr](https://wordpress.org/support/topic/error-when-receive-email-confirmation/fouzlotfi@yahoo.fr?output_format=md) Subject: Match benjamins 1 Date: Sat, 1 Oct 2016 13:30:39 +0000 From: CSPERTUIS BASKET Reply-To: [fouzlotfi@yahoo.fr](https://wordpress.org/support/topic/error-when-receive-email-confirmation/fouzlotfi@yahoo.fr?output_format=md) Message-ID: X-Mailer: PHPMailer 5.2.14 ([https://github.com/PHPMailer/PHPMailer](https://github.com/PHPMailer/PHPMailer)) MIME-Version: 1.0 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer- Encoding: 8bit X-Provags-ID: V02:K0:GDvdYFSEUVzW76Q/vVk02Q395ZUoJ2TrT3njjzFUVgl iys1AtOF2MPvEP7Tc10zBZ2oaaM+6y1GigNHq1F8oIdaL0xOeK wFymG10LrydoBNYO0y2h8tnJjLhPTW/ h5djpjWZYYQLDLzFS7l nkzFhrZe1mccmiZFmYPRtRa/eeKj62y2QdPZ8WIzDdTscEQX5G wlhjUx7oZLh9ved1YEINKzCHv +2EMtilmnZLOBqqT5l0o25IJQ RwcVvkVa3EvD6MNJCKC7jC0u2JqT4HgCv0gm8Kk8m2DEdFI5UZ hS3fn88IHawls5D6IpCr/kQpJEKZMx8qaFoXS5c9gMPxT6eFnG HwnVK9V2LqIF5ig/aYahs06iEYmHOkvhW5pcflMfSLg6ghZVIu Vub/lrtJ7bLdIa4pPEqouw/M+xtm9Ew+w68i2rGpABejkItZaa G56ceAY8ozNA97YlnTBFkeM05NQ == X-UI-Out-Filterresults: notjunk:1;V01:K0:dJn1QswRRMU=:rUKnB9rcFTzUcx8PuhWV9Q ylQMe1NGcAZvj/bSox/gIyWTwrzvlLMrlyQ1K25MrIM/wgmV/UoRY4lQXSkmIVG1eXEkIOkqQ 8iKaMZOZhHABdvBtHHXn3gm8U2hJqKnnjBBm9octx6kyTNDP6TmcWxXnv7beOkubsQLH3ZovB 7XLIJQ3XJIfFNuIHrN5cRUWRCXTuQNRampErkL0q6G85ew== * Could you give me an issue quickly please. Thanks! Viewing 1 replies (of 1 total) * [dlsstudios](https://wordpress.org/support/users/dlsstudios/) * (@dlsstudios) * [9 years, 7 months ago](https://wordpress.org/support/topic/error-when-receive-email-confirmation/#post-8251095) * Hello, Are you using the free or Pro version? If you’re using the free version, via the dashboard, go to Plugins>Sign-up Sheets>Settings and verify that “Display Detailed Errors” is unchecked and the from address is correct. If you are using the PRO version and can provide me temporary admin access to investigate, email me the credentials to [enevarez@dlsstudios.com](https://wordpress.org/support/topic/error-when-receive-email-confirmation/enevarez@dlsstudios.com?output_format=md). Thanks, Viewing 1 replies (of 1 total) The topic ‘Error when receive email confirmation’ is closed to new replies. * ![](https://ps.w.org/sign-up-sheets/assets/icon.svg?rev=1117093) * [Sign-up Sheets](https://wordpress.org/plugins/sign-up-sheets/) * [Frequently Asked Questions](https://wordpress.org/plugins/sign-up-sheets/#faq) * [Support Threads](https://wordpress.org/support/plugin/sign-up-sheets/) * [Active Topics](https://wordpress.org/support/plugin/sign-up-sheets/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sign-up-sheets/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sign-up-sheets/reviews/) * 1 reply * 2 participants * Last reply from: [dlsstudios](https://wordpress.org/support/users/dlsstudios/) * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/error-when-receive-email-confirmation/#post-8251095) * Status: resolved