Title: Error when logging in
Last modified: December 23, 2020

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# Error when logging in

 *  [affects](https://wordpress.org/support/users/affects/)
 * (@affects)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-logging-in-5/)
 * I tried to login to my WP admin and it won’t allow me to. My other Admin user
   has the same problem. I’m sure that all users cannot login either.
 * Just above the login fields I get this message.
 * “Error: Cookies are blocked due to unexpected output. For help, please see this
   documentation or try the support forums.”
 *  Have always allowed cookies and I cleared my cache.
 * I have changed the Theme folder name, checked all plugins for compatibility. 
   Poked around in phpMyAdmin and nothing seems to fix it.
 * On the login page I tried the “Lost your Password?” link and when I enter my 
   info it takes me to s blank page.
 * When I get an email to change my password it again takes me to a blank page..
 * The link is [https://martekled.com](https://martekled.com)
 * Can you please assist me?
 * Thanks,
    Chris
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-logging-in-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-logging-in-5/#post-13828130)
 * Please check the error logs on your server for a more specific error message,
   which may give a clue to why this is happening on your website/server.
 * If you need help locating them, ask your hosting provider to help you with that.
   If you cannot find error logs or if you don’t find any helpful info in the error
   logs, enable debugging. See: [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/).
   Remember to put things back to normal afterwards.
 * Meanwhile try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-logging-in-5/#post-13831087)
 * Side note to [@aaronsql](https://wordpress.org/support/users/aaronsql/) ,
 * Please do not use links in your replies to promote yourself or to solicit work.
   You’ve been placed on “modwatch” until we’re convinced such postings have stopped.
   Your account has *not* been banned, we just want to check things for a while 
   before they’re public.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error when logging in’ is closed to new replies.

## Tags

 * [login error](https://wordpress.org/support/topic-tag/login-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/error-when-logging-in-5/#post-13831087)
 * Status: not resolved

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