Title: Error when installing
Last modified: February 15, 2017

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# Error when installing

 *  [webgalway](https://wordpress.org/support/users/webgalway/)
 * (@webgalway)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/)
 * Tried to install but got error – Plugin could not be activated because it triggered
   a fatal error.
 * Parse error: syntax error, unexpected ‘[‘ in /home/sites/new-nexusdialogues.com/
   public_html/wp-content/plugins/arlo-training-and-event-management-system/includes/
   functions.php on line 11
 * in support forum I saw others had same problem but no replies so no support for
   this plug-in, pity as it looked good but waste of time..
 * Update: I did get it installed but afterwards I learned that pricing is over 
   $100/month on lowest price plan so the negative review is being left for this
   reason
    -  This topic was modified 9 years, 6 months ago by [webgalway](https://wordpress.org/support/users/webgalway/).
      Reason: update

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/)
 * (@arlosoftware)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8694156)
 * Hello,
 * That happens because you have an older version of PHP, the plugin requires at
   least PHP 5.4.
 * Please review the documentation that accompanies the Arlo WordPress plugin:
 * – [http://developer.arlo.co/doc/wordpress/index](http://developer.arlo.co/doc/wordpress/index)(
   Arlo WordPress Plugin Guide)
    – [http://developer.arlo.co/doc/wordpress/installation](http://developer.arlo.co/doc/wordpress/installation)(
   Installation Requirements) – [https://support.arlo.co/hc/en-gb/sections/202320703-WordPress-Plugin](https://support.arlo.co/hc/en-gb/sections/202320703-WordPress-Plugin)(
   Arlo Online Support)
 * Please update your PHP version and try to install it again.
 * Regards,
 * Arlo
    -  This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/).
 *  Thread Starter [webgalway](https://wordpress.org/support/users/webgalway/)
 * (@webgalway)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8694348)
 * Thanks for replying, If I had seen this response in support forum for plugin 
   would not have reviewed. Will update hosting tomorrow and replace review if working
 *  [bfvillaluna](https://wordpress.org/support/users/bfvillaluna/)
 * (@bfvillaluna)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8718548)
 * Its working now.
    -  This reply was modified 9 years, 6 months ago by [bfvillaluna](https://wordpress.org/support/users/bfvillaluna/).
 *  Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/)
 * (@arlosoftware)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8732769)
 * [@webgalway](https://wordpress.org/support/users/webgalway/) How did you get 
   on updating your PHP version to 5.4 (or higher)? Do you mind updating your review
   please?
 *  Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/)
 * (@arlosoftware)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8797087)
 * [@webgalway](https://wordpress.org/support/users/webgalway/) Did you manage to
   get your PHP version upgraded?
 *  Plugin Author [Arlo Software](https://wordpress.org/support/users/arlosoftware/)
 * (@arlosoftware)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8797090)
 * [@bfvillaluna](https://wordpress.org/support/users/bfvillaluna/) Thanks for the
   update.
    -  This reply was modified 9 years, 6 months ago by [Arlo Software](https://wordpress.org/support/users/arlosoftware/).
 *  Thread Starter [webgalway](https://wordpress.org/support/users/webgalway/)
 * (@webgalway)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8808013)
 * hello, yes I went to a lot of trouble changing to new server & I did get it working
   but then Isaw have to be joined with Arlo and pricing was too high so had to 
   seek alternative. I think this should be more clear from the start so am not 
   removing the negative review

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error when installing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/arlo-training-and-event-management-
   system_ffd100.svg)
 * [Arlo Training Management Software](https://wordpress.org/plugins/arlo-training-and-event-management-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/arlo-training-and-event-management-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/arlo-training-and-event-management-system/)
 * [Active Topics](https://wordpress.org/support/plugin/arlo-training-and-event-management-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/arlo-training-and-event-management-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/arlo-training-and-event-management-system/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [webgalway](https://wordpress.org/support/users/webgalway/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/error-when-installing-24/#post-8808013)