Support » Theme: Bootstrap Basic » Error when I crop images

  • Resolved polymathy

    (@polymathy)


    Hi!

    Whenever I try to crop an image that I uploaded there is no box around the crop area and I get the message “There has been an error cropping your image.”.
    I’m working local with XAMPP. How can I fix this problem?

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  • Theme Author vee

    (@okvee)

    Where did you crop image? If it is in admin page, Bootstrap Basic has nothing to do with it.
    I tested it and it is still working fine crop tool appears and be able to crop images.

    If it is in customizer page, it is also working too because Bootstrap Basic don’t do anything about cropping function.

    This problem might come from other plugins, please try to disable your plugin one by one and reload the edit image page to check that it works.

    Theme Author vee

    (@okvee)

    You might not installed GD on your server. Please read more about this at https://wordpress.org/support/topic/there-has-been-an-error-cropping-your-image-4/

    This problem has nothing to do with Bootstrap Basic because this theme do nothing about cropping function.

Viewing 2 replies - 1 through 2 (of 2 total)
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