Support » Plugin: MC4WP: Mailchimp for WordPress » error when fillling in a form

  • Resolved elaxxl

    (@elaxxl)


    Hi there,

    We connected MC4WP and it says so in settings, also refreshed the list through MC4WP > mailchimp > renew lists AND choose a list in MC4WP > form > settings but still the error below when filling in an events manager form.
    When we fill in a CF7 form we do not get this error but also no new subscription to the list in mailchimp it seems (unless there is a big delay).
    We could use some help, than you in advance!

    [2020-09-25 14:18:05] ERROR: Events Manager > Mailchimp API Error: Not Found. Resource Not Found. The requested resource could not be found.
    Request: POST https://us17.api.mailchimp.com/3.0/lists/927b967b8a/members – {“status”:”pending”,”email_address”:”elax**@ho*****.com”,”interests”:{},”merge_fields”:{},”email_type”:”html”,”ip_signup”:”85.146.8.108″,”tags”:[]}
    Response: 404 Not Found – {“type”:”http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”,”title”:”Resource Not Found”,”status”:404,”detail”:”The requested resource could not be found.”,”instance”:”92c70ae2-4448-488f-b083-f723e6dc9060″}

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Lap

    (@lapzor)

    Note that you have to set the list for each integration, so not under Forms > Settings in this case.

    The error indicated the events manager integration was used. You can vind the integration settings under MailChimp for Wp > Integrations anmd set a specific list for each integration.

    Can you also test with another fresh email? Do you still get the same error?

    Thanks for letting me know.

    Thread Starter elaxxl

    (@elaxxl)

    Hi there,
    To clearify all integrations are set correctly (events manager, cf7 and custom are all active) and i have tried 2 fresh mail addresses that were never used before.
    The only thing that changed is that mailchimp account (with the previous one it worked but they decided to use a different account).
    After connecting this account you could see the new list, i refreshed those connections also, i even removed the entire plugin and re-installed it and set it all up again but sadly no luck.

    So i can only think it went wrong after changing accounts (offcourse the old API was removed and the new one was added).

    Plugin Contributor Lap

    (@lapzor)

    Please email a link to this thread to support at mc4wp.com

    Thread Starter elaxxl

    (@elaxxl)

    Ok, i have send an email to support@mc4wp.com.

    Plugin Contributor Lap

    (@lapzor)

    did someone else on our team reply already? I don’t see your email in our inbox

    Plugin Contributor Lap

    (@lapzor)

    ok received the email now.

Viewing 6 replies - 1 through 6 (of 6 total)
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