Title: Error when fetching eBay Token
Last modified: August 30, 2016

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# Error when fetching eBay Token

 *  Resolved [luvwordpress](https://wordpress.org/support/users/luvwordpress/)
 * (@luvwordpress)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-when-fetching-ebay-token/)
 * I keep getting an error when fetching the token. I have entered the eBAY login
   correctly. Here is a screenshot of the error:
    [http://screencast.com/t/F93lZdKi](http://screencast.com/t/F93lZdKi)
 * Please help.
 * Thank you.
 * [https://wordpress.org/plugins/wp-lister-for-ebay/](https://wordpress.org/plugins/wp-lister-for-ebay/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [WP Lab Support](https://wordpress.org/support/users/wp-lab-support/)
 * (@wp-lab-support)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-when-fetching-ebay-token/#post-6347646)
 * Hello there.
 * I am happy to assist you with this.
 * This is probably an issue with your web server.
 * You may want to visit this page:
 * [http://docs.wplab.com/article/8-wp-lister-for-ebay-requirements](http://docs.wplab.com/article/8-wp-lister-for-ebay-requirements)
 * to know more details about the requirements when running WP-Lister plugin.
 * If you want us to investigate this issue, you need to please submit a ticket 
   here:
 * [http://www.wplab.com/request-support/](http://www.wplab.com/request-support/)
 * and supply us with:
 * 1.) Admin account information on your site
    2.) Dashboard URL 3.) Who your current
   host is
 * Kind regards,
 * John
 *  Thread Starter [luvwordpress](https://wordpress.org/support/users/luvwordpress/)
 * (@luvwordpress)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-when-fetching-ebay-token/#post-6347768)
 * Thanks for the response John.
 * Our site passed the requirements needed for the wp-lister plugin to work. So 
   I think it would be better if you guys could investigate on this. I have sent
   a ticket on the Support section of the wplab website and I hope to here from 
   you guys soon.
 * Thanks again.
 *  Plugin Author [WP Lab](https://wordpress.org/support/users/wp-lab/)
 * (@wp-lab)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-when-fetching-ebay-token/#post-6347782)
 * Please contact your web hoster as well. The error message on your screenshot 
   is this:
 * **curl_error 77 Problem with the SSL CA cert (path? access rights?)
 * This error message indicates a problem on your server, not within WP-Lister. 
   If you google for that error message, you’ll find various rather low level technical
   instructions on how to fix this issue – including this one:
 * [https://wordpress.org/support/topic/error-dropbox-api-77-problem-with-the-ssl-ca-cert-path-access-rights?replies=13](https://wordpress.org/support/topic/error-dropbox-api-77-problem-with-the-ssl-ca-cert-path-access-rights?replies=13)
 * But unless you’re running your site on a root VPS, fixing this should be the 
   responsibility of your hosting provider.
 * I will see to catch that particular error in a better way, and include some more
   information in an easier to read error message in the next version.
 * kind regards,
 * Matt

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error when fetching eBay Token’ is closed to new replies.

 * ![](https://ps.w.org/wp-lister-for-ebay/assets/icon-256x256.png?rev=2372284)
 * [WP-Lister Lite for eBay](https://wordpress.org/plugins/wp-lister-for-ebay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-lister-for-ebay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-lister-for-ebay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-lister-for-ebay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-lister-for-ebay/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [WP Lab](https://wordpress.org/support/users/wp-lab/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/error-when-fetching-ebay-token/#post-6347782)
 * Status: resolved