Support » Fixing WordPress » Error When Creating Staging Environment

  • My site is hosted with Bluehost and I’m attempting to use their staging feature to create a staging environment. FWIW, I’ve done this successfully on two other sites I have with Bluehost.

    However, this particular site is being problematic. Every time I click the “Create Staging Site” button it starts to setup the staging environment but almost immediately shows a grey error message at the bottom of the screen, “Unable to authenticate the action”. Then is disappears.

    Meanwhile, the screen continues to say, “we’re setting up your new staging environment” but it never completes. I even let it run overnight and it was still “setting it up” by morning. My other two sites completed the setup in just a few minutes.

    Has anyone else run into this? It’s driving me nuts!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)


    Forum Moderator

    These seem like Bluehost errors, not WP errors, so I suggest you contact Bluehost tech support.

    Thread Starter tbizi


    Hi Steven,

    Thanks for the reply. I should have mentioned that I did contact Bluehost. They had no idea how to fix it and simply tried uninstalling and reinstalling the plugin. But that didn’t fix it.

    Moderator Steven Stern (sterndata)


    Forum Moderator

    It’s not something we can help you with here.

    I get the same problem trying to access staging etc. Bluehost said it was because its in ‘beta’ and they were ‘working on it’. In my opinion its alpha if it completely breaks. and shouldn’t be on release. I’ve had the issues for about 3 months now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error When Creating Staging Environment’ is closed to new replies.