Title: Error when connecting
Last modified: October 18, 2016

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# Error when connecting

 *  [mgauthierme](https://wordpress.org/support/users/mgauthierme/)
 * (@mgauthierme)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-when-connecting/)
 * We are getting a security error when using this plugin. Any assistance would 
   be most appreciated.
 * URL => [https://XXXXXXXXXXX/v4_6_release/apis/3.0/company/contacts/types?pageSize=200](https://XXXXXXXXXXX/v4_6_release/apis/3.0/company/contacts/types?pageSize=200)
   
   data => null Response[code] => 403 Response[body] => { "code": "Security", "message":"
   You do not have security permission to perform this action.", "errors": null

Viewing 1 replies (of 1 total)

 *  Plugin Author [prontotools](https://wordpress.org/support/users/prontotools/)
 * (@prontotools)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/error-when-connecting/#post-8332133)
 * Hi [@mgauthierme](https://wordpress.org/support/users/mgauthierme/)
 * The error is about your account doesn’t have permission to get data from connectwise.
 * Here is a instruction to set permission for account.
 * Setup Table access under Security roles.
 * System > Security Roles > Role associated to the API Keys > System Module > Table
   Setup > Customize. Once you allow access for the associated tables we will be
   able to access from the API.
    [https://pronto.zendesk.com/attachments/token/GWkoIdyK70A3keB7OWVmewoVp/?name=image001.png](https://pronto.zendesk.com/attachments/token/GWkoIdyK70A3keB7OWVmewoVp/?name=image001.png)
 * PS. it would be good if you can use owner admin account to authenticate it.
    -  This reply was modified 9 years, 10 months ago by [prontotools](https://wordpress.org/support/users/prontotools/).

Viewing 1 replies (of 1 total)

The topic ‘Error when connecting’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [prontotools](https://wordpress.org/support/users/prontotools/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/error-when-connecting/#post-8332133)
 * Status: not resolved