Error when connecting with facebook

Hi,

please, try to “Reset facebook connection status” from the button you find in the “Advanced Settings” box in General Settings admin page of the plugin. Then, try to connect to Facebook again.

If it won’t solve, please enable the debug mode in the option always in Advanced Settings box. Then, try to connect again and you should receive a more detailed error. If so, please post here. Also, please check in the “Logs” tab as well and, if there is a log associated with your error, please download the report and post it here by using the https://pastebin.com/ tool.

If not solved yet, please, read this topic in order to help me to find a solution about your issue or maybe to solve yourself: https://wordpress.org/support/topic/before-posting-to-read-before-posting-a-topic/

Let me know.

Hi,

firstly make sure you have the latest version of the plugin.

Then, open the advanced settings box: https://snag.gy/84BAbs.jpg
and you will find the option inside it: https://snag.gy/AcNMrx.jpg

Also, have you checked in the logs tab about log register after a Facebook connect attempt?

Hi,

maybe there is a little bug in the plugin that I’ll fix in the next release of the plugin. To fix now for you, please open the file wp-content/plugins/pixel-caffeine/includes/admin/templates/parts/advanced-settings.php and find this line (around line 16):

if ( ! AEPC_Admin::$api->is_logged_in() ) {
	return;
}

Remove it and you should be able to see the Advanced Settings box that I mentioned.

Try it and let me know.