Support » Plugin: Mailjet Email Newsletter Marketing » error when clicking on the mailjet button

  • Hello,

    I have a problem with the mailjet wordpress plugin.
    When clicking on the mailjet button(on the admin toolbar), I just see a blank page and the error :
    “Uncaught Error: Call to undefined method MailjetClient::addRequestOption() in XXXXX/wp-content/plugins/mailjet-for-wordpress/src/includes/MailjetApi.php:37”

    This is not the only problem I have with Mailjet. When clicking on the wordpress customize button, the same error is displayed. When I desactivate mailjet plugin, everything works well. It was working few days ago…I don’t understand what is going wrong…

    thank you !

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mailjet

    (@mailjet)

    Hello,

    Please can you check which plugin version you are using. Looking at the file mentioned in the error there is no MailjetClient around line 37.
    https://github.com/mailjet/wordpress-mailjet-plugin-apiv3/blob/master/src/includes/MailjetApi.php#L37

    In case your file is different please can you post a screenshot of the part of the file around line 37 so we can see what is going on.

    Thanks!

    Plugin Author Mailjet

    (@mailjet)

    @titimal, have you been able to check the file?

    Hi @mailjet !

    Thank you very much for your answer. I was not able to check the file yet but I’ll come back to you when I’ll do it.

    Thank you !

    Hi @mailjet

    I checked the file and I have exactly the same file that the one you tagged. it seems that the the method here is not mailjetclient but addRequestOption(), which is a method of the mailjetclient class.

    $mjClient = new Client($mailjetApikey, $mailjetApiSecret);
    $mjClient->addRequestOption(CURLOPT_USERAGENT, ‘wordpress-‘ . MAILJET_VERSION);

    another idea of what could go wrong ?

    thank you !

    Plugin Author Mailjet

    (@mailjet)

    Thank you for your patience. We are looking into this issue and will come back as soon as we know more.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.