Title: Error when attempting to insert external video
Last modified: July 6, 2022

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# Error when attempting to insert external video

 *  Resolved [dilloncp](https://wordpress.org/support/users/dilloncp/)
 * (@dilloncp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/error-when-attempting-to-insert-external-video/)
 * Hi there!
 * I’m attempting to insert external video links into a web story to avoid uploading
   the sizable files to our server, but I’m running into a bit of a snag. Our Streamable
   Pro account provides MP4 URLs for our video clips (for example: `https://streamable.
   com/l/jp3uwe/mp4.mp4`), but these links are considered invalid by the plugin.
 * We are able to grab an MP4 link that is considered valid by the plugin by inspecting
   and viewing the page source for a video clip, but these links are set to expire(
   for example: `https://cdn-cf-east.streamable.com/video/mp4/jp3uwe.mp4?Expires
   =1657396260&Signature=buobrOPI5s7QYi1xVQixvz6OHOwQStUbe3PNmTxXQxsUFIaNMrNAEe3N8z1rcrTNhlpOatBQSxnKe9rl6ZUYmRDAGSZEaZz7
   ~BwwNJFFswdJOb-EmiMqIm6Q6AySOyeDPXMzDvxsIk-fOHAoszpVlfs6QdC4Xu0~QaVWpJ1ZrGxRUkoLeqhSdNxZxvvwRBRp4un5sbZD7Jd0J5WWyXnF
   ~GwhXiGalyzdV24zq1KrVXarfxE3HpJdLmff7hmKOSZwmWSBEBeWTyuqI6G8pnSkGf-YsaNbhqMY-
   13y7AOIJMDAzJigbXn3fZDe0SgDP5IIQeeWIkCTLO3CRbIBlDhN7w__&Key-Pair-Id=APKAIEYUVEN4EVB2OKEQ`).
 * We turned on Video Cache under the plugin’s settings to potentially allow the
   web story to still work after the video clips themselves expire, but that’s only
   a temporary solution in the event that Google updates the cache after the videos
   expire.
 * Is there another site that you’d recommend us using to create external video 
   links instead of Streamable? Or is there something we’re doing incorrectly with
   that Streamable link that’s causing it be considered invalid?
 * Appreciate your help, thank you!

Viewing 1 replies (of 1 total)

 *  [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * (@adamdunnage)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/error-when-attempting-to-insert-external-video/#post-15805372)
 * Hi [@dilloncp](https://wordpress.org/support/users/dilloncp/) thanks for reaching
   out. Streamable does not set CORS headers on their videos. The video URL [https://streamable.com/l/jp3uwe/mp4.mp4](https://streamable.com/l/jp3uwe/mp4.mp4)
   redirects to your CDN (the second URL in their topic). For security reasons our
   CORS proxy does not allow redirects anymore which is why you are facing this 
   issue.
 * To fix this, there are a few options you have:
    1. Make sure Streamable adds CORS headers to both their URLS although this doesn’t
       look like it is configurable.
    2. Use the second URL although as you state these do expire.
    3. Find another service/solution/CDN that supports adding CORS headers.
    4. Upload the videos to the media library. With video cache enabled the hosting/
       bandwidth costs shouldn’t be too high.
 * Hopefully one of these options works for you and please do let me know if you
   have any further questions I can help with.

Viewing 1 replies (of 1 total)

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## Tags

 * [mp4](https://wordpress.org/support/topic-tag/mp4/)

 * 1 reply
 * 2 participants
 * Last reply from: [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/error-when-attempting-to-insert-external-video/#post-15805372)
 * Status: resolved